• Starter: Ideal for small businesses with low volume conversations, for 1000 monthly active contacts.
• Growth: Great option for businesses with a growing volume of conversations, for 3500 active contacts.
• Enterprise: Made for enterprises with high demand of conversations, for 6000 active contacts.

With this option, you can try out WhatsApp without integrating the API. That means, all you have to do is to create your WhatsApp Business Profile with tyntec, and setup your Conversations Inbox access.

This is what you get with the 30-day free trial:

• A live WhatsApp Business Profile (no sandbox or artificial environment)
• 1,500 complimentary messages
• Access to the Conversations Inbox
• No commitment - at the end of the free trial, you can decide to continue, cancel or deactivate your account.

This is how you can get started:

• Fill out this request form

You can also set up a productive WhatsApp Business account with API integration via the Starter package. This requires that you go through the onboarding process. This is not binding and most customers use it in their pilot phase and/or for demos (especially ISV partners).

This option has a few benefits, including:

• Access to WhatsApp's entire feature set with a live WhatsApp profile
• 1,500 complimentary test messages
• You can use it for as long as your internal project lasts or to serve as a demo for clients. After your complimentary messages are used, message fees apply.
• You can cancel the Starter package at any time. There's no long term commitment.
• You can deactivate your account at any time to avoid incurring in monthly costs.

The Starter package is billed at a monthly fee of EUR 89, which includes the complete setup and configuration of your WhatsApp account, plus unlimited session messaging for 1000 active contacts.

• Starter: Ideal for small businesses with low volume conversations, for 1000 monthly active contacts.
• Growth: Great option for businesses with a growing volume of conversations, for 3500 active contacts.
• Enterprise: Made for enterprises with high demand of conversations, for 6000 active contacts.

If you’d like to use the Conversations Inbox with WhatsApp, the pricing is calculated on your chosen WhatsApp package (see options below), plus add EUR 100 for Conversations Inbox full access.

Pick your preferred WhatsApp package from these options:

• Starter: EUR 89, incl. unlimited session messaging for 1000 monthly active contacts. Additional contact charged at EUR 0.09
• Growth: EUR 169, incl. unlimited session messaging for 3500 monthly active contacts. Additional contact charged at EUR 0.05
• Enterprise: EUR 299, incl. unlimited session messaging for 6000 monthly active contacts. Additional contact charged at EUR 0.03.

• 1 WhatsApp Business Profile, with one phone number
• Access to 10 agents
• Customizations and chatbot integration
• Activate all other channels at no extra cost! That includes Viber, Facebook Messenger, Instagram Direct Messages, and more.

WhatsApp Business API conversations fall into two categories that are priced differently:

• User-initiated, like customer care and general support inquiries.
• Business-initiated, like post-purchase notifications.

All conversations are measured in 24-hour increments, or "sessions", that start whenever a business delivers the first message. The first message can be initiated by the company (business-initiated) or a business reply within 24 hours of a user message (user-initiated). A user is defined as the person or entity with whom the business is messaging.

Conversations charges are based on the user’s phone number. Rates for business-initiated and user-initiated conversations vary by market (country or region). See Rates for specific pricing information.