|GDPR / data privacy||Own datacenter, highest security standards||Not meeting all GDPR-requirements|
|Setup Fee||No extra setup fee||Extra setup fee|
|Message Template included||
|Unlimited Amount of Templates||
|Bring your own number||Mobile, landline or tollfree numbers||Forced to buy mobile number|
|Onboarding||Within 72 hours||Sometimes up to 6 weeks|
|Transparent pay-as-you go pricing||You only pay for the messages you are consuming||Message bundles|
|Latest features||Proven track record of launching advanced features early, such as video and interactive buttons||Lack or delay in releasing features|
|Response time||< 50ms||> 150ms|
|Regular health checks||Regular check-ins with best practices to make WhatsApp successful for you||Left to figuring it out yourself|
WhatsApp Business Pricing
tyntec’s pricing for WhatsApp Business consists of the per message fees and a monthly service fee. Message fees depend on whether a conversation was initiated by the user or your business. The monthly service fee is available in 3 packages. Making it easy for you to choose a package that fits your business needs.
Pricing for Message Fees
The WhatsApp Business pricing depends on the type of message you send.
The tyntec difference
Transparent and flexible
No set-up fees, pay-as-you-go and only charging when used.
WhatsApp Premium Trial
Unsure if WhatsApp is the right channel for you? Try it out with premium onboarding and service for two months. No long term commitment!
How much does tyntec charge for WhatsApp Business?
WhatsApp Business pricing with tyntec has the following elements:
- Monthly fee: tyntec offers three packages with a monthly fee (starter, growth and enterprise), and each of them will have certain services and benefits included, such as a certain number of message templates and WhatsApp Business Accounts. Have a look at our Pricing Packages.
- Messaging fees:
- tyntec charges a flat rate for sending and receiving messages of EUR 0.004 on a pay-as-you-go basis. Depending on your package, your incoming messages (messages your customers send to you) may be waived.
- WhatsApp also charges a fee for each message your company sends. There is no WhatsApp fees for incoming messages from your customers. WhatsApp fees are calculated on a country-basis. Please have a look here.
tyntec does NOT charge setup fees.
If you are a technology provider, we’re happy to adjust pricing according to your platform. Please get in touch with us to discuss at firstname.lastname@example.org
Why does tyntec charge monthly fees for WhatsApp Business?
tyntec charges monthly fees to cover costs related to configuring, setting up and maintaining your WhatsApp Business Account. To enable companies of various sizes and pockets to use WhatsApp, we have three monthly plans that you can choose from, each with differentiated benefits and features.
In case you have any questions regarding our monthly fees, just get in touch at email@example.com
How much does tyntec charge for the Chat Messaging Dashboard?
The Chat Messaging Dashboard gives you a web-based user interface to orchestrate chat conversations. With this powerful platform, you can manage everything WhatsApp related and enable your agents to easily communicate with your customers.
Currently, tyntec charges EUR 350/monthly for the Dashboard, which includes:
- 4 agents
- Access to WhatsApp Business, Facebook Messenger, Twitter and Viber
Companies that need more than 4 agents can add new licenses for the minimum cost of EUR 25/agent.
In addition, for the Dashboard we charge a EUR 350 setup fee.
Message fees also apply for both tyntec and WhatsApp, as per our standard WhatsApp pricing.