Responsibilities would include but are not limited to:

• Manage and develop a portfolio of business partners (mobile operators and aggregators) at executive and day-to-day level
• Build and execute comprehensive account development plans for each partner
• Identify and drive initiatives to strengthen key relationships, grow (bilateral) business, and reinforce tyntec’s value proposition
• Act as point of escalation to support other business areas
• Represent tyntec at industry events and conferences

The ideal candidate should have the following profile:

• Minimum of 3 years’ experience in the telecom market, either at a mobile aggregator or mobile operator
• Experience and passion in negotiating contracts or service level agreements
• Compliance and process oriented while still being able to think outside the box
• Ability to grasp and communicate technically complex products and services
• Have a proven track record of meeting and exceeding targets

• A self-starter able to prioritize effectively
• Comfortable in a fast-paced environment and able to switch between strategic and operational activities frequently
• Excellent communication and presentation skills, assertive personality and professional mannerism
• Fluent in English
• Willing to travel internationally

What tyntec can offer you:

• An international team with colleagues from more than 40 nations and English as the company language
• Fast-paced, friendly workplace, where each and every contribution counts
• Flat hierarchies, open communication channels and flexible work environment
• Internal and external development opportunities to further oneself both personally and professionally

Start of Employment: As soon as possible

If you are interested in working in an environment where ownership, pragmatism, teamwork and open-mindedness are amongst our core values, we welcome you to explore the opportunities at tyntec. Please send your CV and cover letter to hr@tyntec.com.

Please include “Carrier Manager” in the title of your email.

Responsibilities would include but are not limited to:

• Promote tyntec’s services (enhancements, updates, new initiatives, maintenance) through the relationships you have fostered within assigned accounts leading to renewal and potential for new business
• Facilitate a seamless customer on-boarding process, ensuring a smooth ‘go live’
• Develop and execute sales strategies to capture business opportunities with customers at day-to-day and executive level
• Conduct proactive sales activities, including needs assessment, proposal development, proposal presentation, order negotiation and post-sales services
• Anticipate customers’ requirements and possible challenges - make our customers successful
• Identify potential issues within the accounts and work with the wider business to take timely and effective action to find solutions
• Proactively monitor service usage and customer satisfaction and address gaps against targets
• Contribute to the achievement of company goals, growth and profitability targets
• Represent tyntec at industry events and conferences

The ideal candidate should have the following profile:                                                                                                                          

• Ability to initiate, establish and maintain executive level rapport with prospective and existing customers
• Have a proven track record of meeting and exceeding targets
• Possess the ability, attitude and energy to create and deliver new business opportunities with existing customers 
• Comfortable in a fast-paced environment and able to switch between strategic and operational activities frequently
• Creative thinker with the ability to troubleshoot issues quickly and effectively
• Extremely well-organized and analytical with an ability to work well under pressure
• Strong team player as well as a proactive individual contributor
• Fluent in English and willing to travel internationally

What tyntec can offer you:

• An international working environment with English as the company language
• Fast-paced, friendly workplace, where each and every contribution counts
• Flat hierarchies, open communication channels and flexible working hours
• Internal and external personal and professional opportunities for further development

Start of Employment: As soon as possible

If you are interested in working in an environment where ownership, pragmatism, teamwork and open-mindedness are among our core values, we welcome you to explore the opportunities at tyntec. Please send your CV and cover letter to hr@tyntec.com.

Please include “Customer Success Manager” in the title of your email.

Responsibilities would include but are not limited to:

• Take full ownership of Salesforce, both supporting existing processes and implementing new solutions
• Perform administrative responsibilities such as profile permissions, user creation and provisioning
• Document technical implementations and processes for both technical and non-technical audiences
• Provide 1st and 2nd level support to our users, as well as instructions and training to support our internal system and users
• Implement and maintain a robust process for user access management and control
• Ensure compliance with key data security and data protection regulations in all data processes
• Manage data clean-up projects and activities
• Take responsibility for administration and support of all Windows and Linux computer systems, including servers for our back office

The ideal candidate should have the following profile:

• 1-2 years’ experience in Salesforce admin and in creating reports and dashboards
• Ability to communicate with multiple stakeholders
• Desire to constantly improve your skills and learn more about developing features and tools
• Experience with Windows Server 2012, Active Directory and using a Linux Operating System
• Know-how in configuration and deployment of Active Directory Services in a mixed operating system environment
• Experience in the following fields: LDAP/Active Directory, Linux Shell Scripting, Samba, Desktop maintenance, SQL Databases, ticket system
• Ability to do basic Hardware maintenance on Laptops, PC’s
• Motivation to learn new skills and take on challenges with commitment and self-initiative
• Enjoy working independently and flexibly in a small team
• Written and verbal fluency in English is essential
• Growth mind-set 

What tyntec can offer you:

• An international working environment with English as the company language
• Fast-paced, friendly workplace, where each and every contribution counts
• Flat hierarchies, open communication channels and flexible working hours
• Internal and external personal and professional opportunities for further development

Start of Employment: 01.07.2019

If you are interested in working in an environment where ownership, pragmatism, teamwork and open-mindedness are among our core values, we welcome you to explore the opportunities at tyntec. Please send your CV and cover letter to hr@tyntec.com.

Please include “Salesforce / IT Administrator” in the title of your email.

Ihr Verantwortungsbereich:

• Konzeption und  Realisierung sowie Inbetriebnahme von Hard- und Softwarekomponenten
• Analyse, Planung, Installation und Wartung unserer eigenen entwickelten Plattform
• Admi­nis­tra­tion von Sys­te­men und Netz­wer­ken
• Umset­zung von Daten­si­cher­heits­maß­nah­men

Das Profil des/der idealen Kandidat/-in:

• Sie haben ein großes Interesse an Informatik, Computer- und Telekommunikationstechnik
• Sie lösen gerne auch komplizierte Probleme
• Sie bringen eine hohe Lernbereitschaft mit
• Sie haben erfolgreich das (Fach-)Abitur erlangt
• Sie verfügen über gute Englischkenntnisse

Wir bieten:

• Ein professionelles, internationales und spannendes Umfeld
• Ein vielseitiges Tätigkeitsfeld rund um neueste Technik
• Regelmäßige Fortbildungen und Zusatzqualifikationen
• Übernahmeoption und sehr gute Karrieremöglichkeiten
• Team spirit

Wenn Sie Interesse haben in einer Umgebung zu arbeiten, in der Eigenverantwortlichkeit, Pragmatik, Teamwork und Aufgeschlossenheit Teil der Firmenkultur sind, dann freuen wir uns auf Ihre Bewerbung. Bitte senden Sie Ihren Lebenslauf mit einem Anschreiben auf Deutsch an  hr@tyntec.com.

Ausbildungsbeginn: 01.08.2019

Bitte verwenden Sie das Stichwort „Fachinformatiker Systemintegration (m/w/d)“ im Titel Ihrer Email.

Ihr Verantwortungsbereich:

• Beratung von tyntecs Management und in erster Linie der technischen Abteilungen in Bezug auf Informationssicherheit
• Weiterentwicklung und Pflege von tyntecs Information Security Management System
• In Anlehnung an Best Practices und Compliance-Anforderungen: Erstellung und Pflege von IT-Sicherheitsrichtlinien, -Konzepten und -Prozessen zum Schutz der Systeme und Daten
• Überwachung der Umsetzung von Sicherheitsmaßnahmen sowie der Einhaltung von Sicherheitsstandards
• Erkennung und Bewertung von Risiken, sowie Erarbeitung von entsprechenden Maßnahmen
• Durchführung interner Sicherheitsaudits, sowie Mitwirkung bei externen Reviews und Audits
• Technische Sicherheitsüberprüfung dedizierter Komponenten, sowie der gesamten Systemlandschaft
• Weiterentwicklung und Pflege von tyntecs "Security Awareness Program"

Das Profil des/der idealen Kandidat/-in:

• Erfolgreich abgeschlossenes Hochschulstudium im Bereich Informatik oder vergleichbare Ausbildung
• Mehrjährige Erfahrung im Bereich Informationssicherheit mit entsprechender Zertifizierung (CISSP, CISM, OSCP, OSCE, CEH)
• Praxisnahe Kenntnisse hinsichtlich Informationssicherheit auf System-, Netzwerk- und Organisationsebene
• Kenntnisse von branchenüblichen Best Practices, sowie der anzuwendenden Gesetze und Regulierungen
• Sehr gute analytische Fähigkeiten
• Sehr gute, zielgruppengerechte Kommunikation auf Deutsch und Englisch
• Verbindlichkeit, sowie ein sicheres Auftreten im Umgang mit unterschiedlichen Gesprächspartnern

Wir bieten:

• Ein professionelles, internationales und spannendes Umfeld und ein vielseitiges Tätigkeitsfeld rund um neueste Technik
• Ein sich schnell änderndes Arbeitsumfeld, bei dem der Beitrag jedes einzelnen geschätzt und gefordert wird
• Flache Hierarchien, ausgeprägter Teamgeist, offene Kommunikation und flexible Arbeitszeiten
• Interne und externe Weiterbildungsmöglichkeiten, die dich fachlich und persönlich weiterbringen

Startdatum: ab sofort

Wenn Sie Interesse haben in einer Umgebung zu arbeiten, in der Eigenverantwortlichkeit, Pragmatik, Teamwork und Aufgeschlossenheit Teil der Firmenkultur sind, dann freuen wir uns auf Ihre Bewerbung. Bitte senden Sie Ihren Lebenslauf mit einem Anschreiben an  hr@tyntec.com.

Bitte verwenden Sie das Stichwort „Information Security Manager (m/w/d)“ im Titel Ihrer Email.

There are no current vacancies.

However, we are always interested in meeting talented people seeking a new opportunity, so please send your CV to hr@tyntec.com if you would like to be considered for any future position.