CONVERSATIONS


Chat with customers on their channel

Reach customers where they are. tyntec’s Conversations API gives you access to users on all major chat platforms. Bringing you more ways to connect with users than ever before.

Join our free webinar

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Customer References inline october 2019

Why tyntec

Simple to add a conversational layer

tyntec’s powerful API makes it easy to add a conversational layer – jumpstarting your conversational commerce.

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One Single API

Our Conversations API has all the channels your customers have. Enabling you to access the channels and rich features via one unified API.

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Chatbot Integrations

Conversational commerce runs on many bots. Our easy-to-integrate API makes it a cinch to add AI-powered conversations into various use cases.

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System Integrations

Our platform-agnostic API makes it flexible for you to integrate messaging into your CRM, ERP and other data sources and systems.

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GDPR Compliance

tyntec is GDPR compliant by default. Located in Germany, we’re governed by EU’s strict regulations for privacy and data protection.

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Scalability

Our communications platform is built for speed and scaleability required by global enterprises. Performing currently over 30 billion transactions annually. 

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Years of Expertise

tyntec’s tech expertise and 17+ years of industry experience continue to power many innovative business-to-consumer communications.

Channels

Be conversational where your customers are

Access all the channels your customers use – all via one unified API.

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WhatsApp Business

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Viber Business Messages

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Google RCS

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Apple Business Chat

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WeChat

Connect with over 1.2 billion WeChat users in China and globally for a frictionless customer experience with an Official Account. 

View channel

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Line

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Telegram

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KakaoTalk

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Google Business Messages

USE CASES

Conversational Commerce is everywhere

Help your customers discover, communicate and transact with your business – right on their favorite chat app

Benefits

Allowing you to move forward

Create demand by engaging in fast, reliable and secure omnichannel communication.

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Omnichannel by design

Gain access to all messaging channels loved by today’s consumers around the world. Simply with one unified API.

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Frictionless buyer journey

Remove speedbumps and pain points from your buyer journey by letting the buyer start a conversation on their own terms.

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Faster go-to-market

Open new markets faster by reaching more people, getting instant feedback and making it easy to complete sales transactions.

Be inspired

Success Stories

Find out how companies are using tyntec and why. Get inspired to bring a more meaningful customer experience to your target audience and drive communication success in your company.

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Insight Story
Success Story

GlobeAir

Taking Travel CX to New Heights at Jet-Setting Speed

Find out how Globe Air takes travel customer experience to new heights for all customers via the WhatsApp Business API. Making pre-flight communication, booking and payment happen easily.

Read more

Success Story

Nouriza

Boosting Customer Loyalty with Conversational Commerce

See how Nouriza improves their customer experience with tyntec's WhatsApp Business solution. By utilizing two-way messaging and colorful photos, brands can raise repeat sales and customer satisfaction.

Read more

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Insight Story
Success Story

oxfordcaps

Delighting Gen Z Users by Meeting Them Where They Are

See how the modern student housing company Oxfordcaps is using WhatsApp to stay true to its brand mission of providing tech-enabled, hassle-free living experiences for Gen Z students.

Read more

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from localhost to everyone

Made for Developers

Get where you need to go, fast. With just a few lines of code you are able implement our Conversations API. Check out the documentation with detailed information & instructions on how to get started.

Get Started

How to start

There are multiple ways to start using WhatsApp Business. Either integrate the API in your systems, or use tyntec’s Support Inbox, or tyntec's Engagement Platform, and get started in no time.

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Developer API

Conversations

Use the programmable REST API if you want to integrate the Conversations API into your existing systems, or any other software. 

Documentation

Get Started
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Support Platform

Support Inbox

Browser-based web interface to send and receive messages. tyntec’s turn-key solution that works without the need to integrate an API.

Learn more

Join our Live Webinars

Not sure yet how your company can use the Conversations API? Join our live webinars!

  • Free of charge
  • 60 minutes webinar
  • Live video presentation
  • Get your questions answered live
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Customer References inline october 2019