CONVERSATIONS

Chat with customers on their channel

Reach customers where they are. tyntec’s Conversations API gives you access to users on all major chat platforms. Bringing you more ways to connect with users than ever before.

Try out WhatsApp Business with 1,500 FREE messages. Start here

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Simple to add a conversational layer

tyntec’s powerful API makes it easy to add a conversational layer – jumpstarting your conversational commerce.

One Single API

Our Conversations API has all the channels your customers have. Enabling you to access the channels and rich features via one unified API.

Chatbot Integrations

Conversational commerce runs on many bots. Our easy-to-integrate API makes it a cinch to add AI-powered conversations into various use cases.

System Integrations

Our platform-agnostic API makes it flexible for you to integrate messaging into your CRM, ERP and other data sources and systems.

GDPR Compliance

tyntec is GDPR compliant by default. Located in Germany, we’re governed by EU’s strict regulations for privacy and data protection.

Scalability

Our communications platform is built for speed and scaleability required by global enterprises. Performing currently over 30 billion transactions annually.

Years of Expertise

tyntec’s tech expertise and 17+ years of industry experience continue to power many innovative business-to-consumer communications.

Be conversational where your customers are

Access all the channels your customers use – all via one unified API.

Instagram Direct Messaging

Conversations API (coming soon)
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Conversations Inbox (available)
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Apple Business Chat

Conversations API (coming soon)
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Conversations Inbox (available)
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WeChat

Connect with over 1.2 billion WeChat users in China and globally for a frictionless customer experience with an Official Account.

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KakaoTalk

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Google Business Messages

Conversations API (coming soon)
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Conversations Inbox (available)
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Facebook Messenger

Conversations API (coming soon)
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Conversations Inbox (available)
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Conversational Commerce is everywhere

Help your customers discover, communicate and transact with your business – right on their favorite chat app

Customer Care

Automate FAQs and answer customer questions in real time.
Guided Sales

Offer personalized recommendations and close the sale quicker.
Customer Engagement

Improve customer experience with direct, two-way communications.

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Notifications

Notify customers about orders, payments, shipping updates, appointment reminders, and more.
Communications Cost

Reduce call center costs by shifting customer calls to chat channels.
Product Development

Innovate faster by adding a conversational layer to new products.

Allowing you to move forward

Create demand by engaging in fast, reliable and secure omnichannel communication.

Omnichannel by design

Gain access to all messaging channels loved by today’s consumers around the world. Simply with one unified API.

Frictionless buyer journey

Remove speedbumps and pain points from your buyer journey by letting the buyer start a conversation on their own terms.

Faster go-to-market

Open new markets faster by reaching more people, getting instant feedback and making it easy to complete sales transactions.

How to start

There are multiple ways to start using WhatsApp Business. Either integrate the API in your systems, or use tyntec’s Conversations Inbox, or tyntec's Engagement Platform, and get started in no time.