All Channels
Chat with customers where they are
tyntec provides customer support and marketing capabilities on all the major channels your customers use every day.
All the channels where your customers are
WhatsApp Business
Create media-rich, interactive and automated conversations on the world’s most popular chat app.
Viber Business
Connect with your target audience on Viber through marketing campaigns, direct 1:1 Viber Sessions, and more.
SMS
Send and receive text messages at scale. Best for immediate and time-sensitive communications with your customers.
Facebook Messenger
Reach billions of users on Facebook through Facebook Messenger. With live-support and actionable click-to-chat ads.
Apple Business Chat
Directly engage with customers using any Apple device to deliver targeted and native iOS experiences with your business.
Instagram Direct Messages
Use Instagram Direct Messages to leverage your conversational commerce potential on Instagram.
WeChat
Connect with over 1.2 billion WeChat users in China and globally for frictionless messaging with an official account.
Google Business Messages
Start talking with your users from within Google Maps, Search, and brand websites. Conversations are just one tap away.
Twitter Direct Messages
Enable your business to send and receive Twitter Direct Messages with our Conversations Inbox.
Telegram
Use our Conversations API to communicate with your users on Telegram with Telegram Bots.
Webchat (BYO)
Bring your own custom chat channel with you to use a proprietary chat on your website or in-app with our Inbox.
| Conversations Inbox | Conversations API | |
|---|---|---|
| SMS | ||
| WhatsApp Business | ||
| Viber Business | ||
| Facebook Messenger | ||
| Apple Business Chat | ||
| Instagram Direct Messages | ||
| Google Business Messages | ||
| Twitter Direct Messages | ||
| Telegram | ||
| Webchat (BYO) |
Build your own world-class chat experience
We are a leading partner for conversational APIs and solutions with over 20 years of experience in the field.
Trusted messaging ecosystem
For over 17+ years we’ve been powering businesses-to-consumer communications. Germany-based and governed by GDPR makes us a trusted partner for secure and reliable customer engagement.
Global scalability
You need to scale with your customers. With over 30 billion transactions annually we provide a scaleable and ultra fast communications platform to ensure your business thrives with every message.
Smarter integrations
Your conversations deserve context. Use our plug-and-play integrations for chatbots, CRM systems and eCommerce platforms you already use to improve your customer service on all levels.
-
Can I integrate the Conversations Inbox with my own custom chat?
✉️ To connect your existing web chat provider, first check with your provider to support an API for conversations management. Then get in touch with us at support@tyntec.com to discuss the details.
-
What system integrations are available for the Conversations Inbox?
ℹ️ Check our complete integrations list for the Conversations Inbox.
-
How many WhatsApp Business Accounts can a company create until it’s verified?
-
How can I start with the Conversations Inbox?
ℹ️ You can start with your WhatsApp Business Profile here.
After your WhatsApp Business Profile has been configured, you can proceed with your Conversations Inbox by filling out this form.
After that, you will receive an email with a personalized link to your Conversations Inbox setup. Follow the link from the email and fill out the form.
It takes between 1–2 business days until your Conversations Inbox is activated. You will receive a link via email to activate your admin account.
ℹ️ Once your account is activated, you can log in using this link: https://cmd.tyntec.com/login/signin
