FAQs – Getting Started
To use tyntec’s products and services, please create your tyntec account. Find our FAQs on how to get started with tyntec below.
If you can’t find an answer to your question, contact us.
Getting Started
- I still can’t log in to my tyntec account. What can I do?
- I’m being asked for my phone number. Is this normal?
- Why can’t I log in on my tyntec account?
- How can I log out of my tyntec account?
- What happens after I have used up all of my test credits?
- I don’t own a company credit card. How else can I add credits to my account?
- I want to transfer more than 2,500.00 €. Do you accept any other payment methods?
- Can I use the free test credits for Voice / Authentication or Mobile Chat?
- How many countries does tyntec offer coverage in?
- What credit cards does tyntec accept?
- What is the minimum amount to top up my tyntec account balance?
- What is the maximum amount to top up my balance?
- I want to top up more than €2,500.00. Is that possible?
- What should I use as the billing address?
- Why is there no value-added tax (VAT) for my payment?
- My card number doesn’t work. What can I do?
- Can I use an international billing address?
- How can I get a receipt for my payment?