| Trigger | Description |
|---|---|
| New Message | Fires a Zap when you receive a message from a customer |
| Any Zapier trigger you set for the Conversations App |
Zaps for automating communications
With the tyntec Conversations App, you can integrate tyntec's Conversations API with any other service available in Zapier (3000+ apps). Without writing a single line of code, you can add communication through WhatsApp, Viber, and SMS to almost anything you want!
In addition to communications, services in Zapier range from popular cloud-based platforms such as Shopify, HubSpot, Trello, Gmail to countless other apps like JotForm. Combine with any apps you use, or start with any of the Zaps tyntec has already made for you.
Key features
Use tyntec’s Conversations channels in your Zapier apps to send and receive messages on WhatsApp, Viber, and SMS.
Templates
Support triggers
Support actions
| Action | Description |
|---|---|
| Send WhatsApp Template | Sends a templated message with plain text |
| Send WhatsApp Free form text | Sends a WhatsApp message with plain text |
| Send WhatsApp Template Rich Media | Sends a templated message with rich media |
| Send WhatsApp Location | Sends a location message |
| Send WhatsApp Rich media free form | Sends a WhatsApp message with rich media |
| Send Viber Text message | Sends a Viber plain text message |
| Send Viber Image message | Sends a Viber message with an image |
| Send SMS | Sends an SMS text message |
| Get Status of Message | Provides the last delivery report of a message for the corresponding messageId |
| Get Message | Retrieves details of a message previously sent for the corresponding messageId |
| Get History of Message | Lists the delivery events of a message for the corresponding messageId |
| Portability Check | Retrieves details of a phone number from the tyntec database to verify the number |
Glossary
| Zapier terminology | Description |
|---|---|
| Zap | It's an Integration. For example, on all newly created Shopify products like in the screenshot below, you can have tyntec send you an SMS to let you know. |
| Trigger | Each Zap starts with some condition (trigger), such as in the example below, it is a new Shopify product in a customer's shop. |
| Action | Once Zap is triggered, an action defines what happens, such as sending an SMS. |
