FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

Can I Upgrade / Downgrade My Plan?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


Can I upgrade / downgrade my plan?

While you can always upgrade your plan at any time, downgrading your plan depends on the subscription terms of your existing package.

For example, if you currently have the Growth plan, which has a minimum subscription of 6 months, you can downgrade it to Starter after your minimum subscription has run out. With Enterprise, which has a minimum subscription of 12 months, the same principle applies.