FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

How Can I Pay My tyntec Invoice?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


How can I pay my tyntec invoice?

By the 10th day of the month we send you an invoice for charges related to the previous month, which includes your monthly fee and your message fees.

This is how you can pay your invoice

  • You can pay your invoice on my.tyntec.com, and also top up your credits to send WhatsApp messages. Just proceed to “Finance” and then “Online Payments”. Please note that we do not collect money automatically.
  • Alternatively, pay your invoice via bank transfer (details are in every invoice).

ℹ️ WhatsApp invoices are due after 15 days post payment by default, for both direct enterprises and ISV partners.

✉️ In case anything is unclear about payments, please contact billing@tyntec.com.