FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

Can I Request an Expansion of My Trial Period?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


Can I request an expansion of my trial period?

No. If the 30 day trial period elapses and the business hasn’t yet completed verification, the phone number is disconnected and unable to send messages.

We recommend that you aim at getting your business verified during this timeframe. With tyntec, you can use your 1,500 complimentary messages also AFTER the company has been verified. 

You do not lose your free credits upon the completion of business verification.