FAQ | Viber Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

What’s the Monthly Minimum Spend? – Old

FAQs

Viber Business

Getting Started

Free Trial

Message Types

Your Viber Account

Pricing

Payments & Billing

What’s the monthly minimum spend?

Viber’s monthly minimum spend is the minimum consumption a company is required to pay per month.

Because Viber charges only per message/session, it’s important that companies commit a minimum spend to continue with a business profile. This is required by Viber and has also the goal to avoid setting up many accounts that turn out to be inactive or with very low usage. 

A company is billed a minimum monthly fee for each Business ID. For example: if a service is created on February 2nd/16th/28th, the minimum fee will apply in March. No extra charges are applied if the minimum fee is reached organically.

Countries

Minimum monthly fee

Belarus, Bulgaria, Greece, Hungary, Iraq, Moldova, Russia, Ukraine

EUR 150

All others

EUR 100

In addition: 

  • The minimum monthly fee is based on the destinations you have open. If the minimum fee varies between destinations, the highest fee applies for the Business ID.
  • The monthly minimum applies if a business is registered and has an active sender ID.
  • The minimum fee is calculated monthly and not accumulating.