Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

What are SMS open rates like?

Open rates on text messages are extremely high — about 98%, which is among the highest open rate for marketing/promotional materials, according to the Mobile Marketing Association. This rate is three times more than email (with an average open rate of less than 25%).

If you are looking for meaningful engagement channels with high open and response rates, enterprise messaging is the way to go. Chat app messaging has similar open rates, with the advantage of providing multimedia and branded options.


Find out more about enterprise messaging on tyntec’s SMS product page and Mobile Chat product page.