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When it comes to speed and availability, SMS is ideal to send messages that arrive immediately and reliably on your users phone. Best practices are confirmation messages for all kinds of online transactions. Also notifications and alerts that have to arrive on time. Making SMS the perfect companion for time-critical communication.
95% of text messages are read within 3 minutes of delivery, so sharing time-sensitive information with SMS will reduce no-show rates, increase sales conversions, verify appointment requests, receipts of payments, and more.