FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

Will All WhatsApp Business Profiles Billed by tyntec Receive 1,000 Free Conversations?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


Will all WhatsApp Business Profiles billed by tyntec receive 1,000 free conversations?

Yes. The first 1,000 conversations a business engages in each month will be free. The free conversations are applied at the WhatsApp Business Profile level. This includes both user-initiated and business-initiated conversations.

Also, the first 24-hour conversation that initiates from Ads that Click to WhatsApp or a Page CTA on Facebook will be free of charge in all countries.