FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

Do Conversations From Click-to-Chat and Facebook Page CTAs Count Toward the Monthly 1,000 Free Conversations?


WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins


Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy


Do conversations from Click-to-Chat and Facebook Page CTAs count toward the monthly 1,000 free conversations?

No, the 1,000 free conversations are in addition to any free conversations from Ads that Click to WhatsApp or Page CTAs on Facebook.