Today’s businesses face many challenges to modernize outdated customer experience (CX). This webinar focuses on providing faster and personalized experiences to customers by using pre-built connectors for chat apps such as WhatsApp right from the Microsoft Dynamics 365 environment.
As a seasoned tech evangelist and Director of Strategy & Content at tyntec, Jean excels in connecting key business insights with tech innovations to create greater value. Building on her 10 years of experience with Samsung’s DigitAll publication, she continues to cover the mobile industry to deliver business results to tyntec’s customers.
As Business Group Lead at Microsoft Germany, Rob builds on his personal passion for helping organizations achieve their business ambitions through digital transformation. With 15 years of tenure at Microsoft with hands-on, leadership positions, Rob is an expert on Dynamics 365 and many other Microsoft solutions.
