Travel & Hospitality

Open the world of mobile to address all your travelers with Travel Messaging. Look beyond mobile apps to engage your customers’ via their preferred communications channel.

mobile chat, 2fa, Authentication, bulk SMS
Deliver first class travel experiences
with messaging

 

Mobile messaging plays a vital role in streamlining traveler engagement due to its high degree of flexibility, ubiquity, universality and conversational drive. With mobile messaging, travel brands – airlines, hospitality, online travel agents, technology providers, and more – can deliver personalized experiences simply by interacting with travelers, gathering preferences in this process and shaping services at the same time.

How to use messaging
throughout the travel journey

 

By using a messaging-based, conversational traveler journey, travel brands can engage all customers on mobile, increase direct bookings and own customer relationships in the long run. Messaging can be used in a wide variety of cases throughout the travel journey, either by providing notifications, facilitating customer service conversations or working together with richer channels such as the mobile app for check-in and boarding passes.

Onboarding - Travel
Enabling
omni-channel messaging for travel
Personalization
Personalize customer experiences

Create personalized marketing and customer engagement strategies to own the customer experience and direct bookings.

Grow Revenue
Grow your revenue from ancillary offers

Convert new sales faster by offering new services to travelers with messaging.

Customer Engagement
Make customer engagement conversational

Conversations is a new paradigm. Dive right in to solve issues, address complaints and requests with messaging.

Top tools used by the
travel industry
SMS - Tools
SMS

enables travel brands to engage travelers anywhere, on any device, independently from data. Leverage this channel for global and time-critical notifications, ancillary, customer service and more.

Mobile Chat - Tools
Chat

amplify traveler engagement with branded and multimedia functions and immediate two-way communications in users’ preferred chat apps for customer service and concierge, itinerary notifications and boarding passes, and more.

Why work
with tyntec?
bulk SMS for hospitality
More trust means more engagement

tyntec provides travel brands with omni-channel messaging – SMS and chat apps – to own the customer experience. Powered by speedy, global communications and easy integration with developer-friendly set of APIs, travel brands can leverage rich and global mobile messaging with peace of mind.

Traveler engagement
shifts to mobile messaging
bulk SMS travel industry

 

Travelers want to text your brand. Download tyntec’s travel whitepaper to discover why and how.

  • 51% of travelers expect to communicate with travel brands via text/messaging
  • SMS remains the preferred communications channel for passengers to receive notifications (42%), ahead of apps (28%).