We provide travel brands with omni-channel messaging — SMS texting and chat apps — to own the customer experience. Powered by global communications and easy-to-integrate developer-friendly APIs, you can leverage rich and global mobile messaging service with peace of mind.
Mobile messaging plays a vital role in streamlining traveler engagement due to its high degree of flexibility, ubiquity, universality and conversational drive. With mobile messaging, travel brands – airlines, hospitality, online travel agents, technology providers, and more – can deliver personalized experiences simply by interacting with travelers, gathering preferences in this process and shaping services at the same time.
Deliver first class travel experiences
Ancillary Promotionsvia SMS or chat apps to increase revenue
Trigger add-on purchases with seat upgrade offers and additional baggage discounts, promotions, and alerts regarding rooms and prices for hotel guests. Travelers can respond directly via text to confirm ancillary purchases.
Real-time Alerts and Notificationsfor the travel industry
Keep your travelers up to date with gate changes, delay notifications, room ready to check-in, among others.
Conversational Customer Servicevia messaging and SMS
Provide travelers with a messaging-based customer service & concierge to receive special requests. Your contact center can easily reply to inquiries, provide travel information, re-book flights and hotel reservations, and more.
Omni-channel Messaging for Travel
Create personalized marketing and customer engagement strategies to own the customer experience and direct bookings.
Due to high open rates, travel brands can utilize SMS and messaging by offering new services to travelers for their journey.
Implement messaging to solve issues, address complaints and requests, re-book tickets, provide concierge services, and more.
Top tyntec APIs
For the Travel Industry
Our API for SMS messaging enables travel brands to engage travelers anywhere, on any device, independently from data packages. Leverage text messaging for global and time-critical flight and hospitality alerts, ancillary and promotional messages, and customer service notifications.
Amplify traveler engagement with branded, multimedia functions and immediate two-way messaging in user preferred chat apps — such as Facebook Messenger and Viber. Use mobile chat for customer service, flight and itinerary notifications, boarding passes, digital hospitality concierge, and more.