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Personalizing the Made-to-Measure Customer Journey

Building on their success in the tailored fashion market, Tailorman is expanding their made-to-measure offerings into a broader premium menswear segment.

With WhatsApp, Tailorman brings the elevated level of personalization they put into their tailored clothes into the way they communicate and engage with their customers throughout the entire customer journey – from the measuring and adjusting moments through pickups or deliveries.

Holistic Personalization

created by staying in touch with their customers right on WhatsApp, the private communication channel loved by them.

Reduced Errors

achieved by making it easy for their customers to schedule appointments for measuring and adjusting services.

Repeat Purchases

boosted by shortening the measure-to-delivery cycle and helping customers discover new fashion items to explore.

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Customer References inline october 2019

WhatsApp Business API

Fast, secure and reliable business to customer communication via tyntec’s WhatsApp Business API. Connecting your business to your customers on WhatsApp.

Learn more