Boosting Customer Loyalty with Conversational Commerce
Built by food scientists and fitness enthusiasts, Nouriza creates wholesome alternatives to unhealthy food choices and innovative ways to boost impact by delighting customers with superior experiences and rewards.
By leveraging WhatsApp’s rich media and instant messaging capabilities, Nouriza keeps their customers enticed by sharing pictures of the food being delivered along with details of the shipment – raising customer satisfaction and earning repeat purchases.
boosted by enhancing the entire customer journey with the use of pictures, timely update customer notifications.
reinforced by building a closer rapport with customers when using conversation-friendly messages that are natural for WhatsApp users.
enhanced by consolidating all customer notifications and care communications into one communication channel.