SUCCESS STORY
Accelerating Lead Conversion for Business Buyers
To enable businesses capture more leads from rich media searches, Nifty Window provides time-critical alerts for buyer queries and status updates, helping their business customers respond to leads faster and improve team collaboration.
By leveraging WhatsApp’s instant messaging capabilities, Nifty Window ensures each lead is flagged and routed to an appropriate agent – complete with contact details and interaction history – shortening the query-to-conversion cycle.
Higher Conversion
generated by faster response time as each lead is instantly notified and routed to agents with necessary contact details.
Better Collaboration
facilitated by proving query details and contact history so that the lead can be routed to an appropriate agent without delay.
Improved CX
aided by contextual information contained in the lead notifications, helping the responding agent provide more relevant and personalized answers.
WhatsApp Business API
Fast, secure and reliable business to customer communication via tyntec’s WhatsApp Business API. Connecting your business to your customers on WhatsApp.
