TRAVEL & TRANSPORTATION

Personalize your travel journey with messaging

Engage your customers before, during and after their trip with relevant notifications, promotions and customer service with WhatsApp, Viber and more. 

image_lp_header_travel_2x
Customer References inline october 2019
Navigate the sea of choices

Help travelers find the travel option that best satisfies their needs – with personal travel assistants or chatbots. 

icon_whatsapp_message_templates_1x
Relevant information – anywhere

Notify your customers with trip alerts, cancelations, delays, gate changes, Covid-19 regulations and changes. 

icon_growth1x
Automated customer service

Alleviate pressure on your voice-based contact center by deflecting conversations to chat apps. 


“We see ourselves as a premier service provider, we want to be very close to our clients. That's why we chose WhatsApp as the main communication channel to communicate with them. The interaction is so quick and so informal you actually develop even more trust and even more bonding with your customer.”

Bernhard Fragner, CEO of Globe Air

globeair_quote_1x
image_lp_travel_whatsapp_business_conversation_2x

Crisis Communications

Handle disrupted travel communications


Alleviate contact centers – go digital
As the world is still amid a health crisis, travelers need assistance rebooking or canceling tickets, getting refunds and more. Contact centers have been overwhelmed for a long time now – it’s time to prioritize digital projects like implementing WhatsApp, Viber, and more for customer service.

Time-critical notifications
Proactively send critical travel notifications like cancelations and information about refunds to customers. Whenever possible, add guidance about how customers can get more information directly on WhatsApp or via a URL.

Learn more on Crisis Communications for Travel with WhatsApp

image_lp_travel_whatsapp_business_find_the_right_trip_2x

Discovery & Marketing

Help your customers find the right trip


Personalized travel assistants
Give mid- and high-value customers access to personalized travel assistants – via human agents, chatbots or a combination of both – to help them find the perfect trip.

Click-to-Chat advertising
Make your marketing conversational with click-to-chat ads that leverage the power of Facebook and Instagram – connecting with WhatsApp.

Learn more about Click-to-Chat
Learn more about Marketing with WhatsApp

image_lp_fashion_whatsapp_business_make_buying_easy_2x

Purchase

Convert more ticket sales


Solve shopping cart abandonment
Often, customers get distracted and forget to complete their online orders. Messaging is the most personal way to reconnect with customers who have abandoned shopping carts on your website, from a simple reminder to complete their checkout to offering them discounts or coupons.

Payments
With features like interactive buttons, your customers can check out with zero friction. Give them to option to click-to-buy – and the purchase is done!

image_lp_fashion_whatsapp_business_keep_customers_loyal_2x

Traveler engagement

Keep customers (happy)


Travel notifications
Automated travel notifications alert customers of important information regarding their air, train or bus travel. Turn notifications into conversations by letting customers respond with questions directly on WhatsApp, Viber or another chat app.

Reduce waiting times
Scale customer support by taking the bulk of the busy work off your support team's plate. Let humans answer intricate questions, while the bots handle the rest – without losing the personal touch.

Virtual concierge
Further personalize experiences with a virtual concierge – leveraged by chatbot and/or human agents.

Learn more about WhatsApp for Travel

image_lp_fashion_whatsapp_business_conversations_api_chatbot_2x

Solution

Conversations API + Chatbot


Get started with tyntec’s Conversations API with WhatsApp, Viber, SMS, and more. In addition to powerful chatbots, this solution helps you leverage and scale messaging to engage customers throughout the travel journey.

Check our API reference

image_lp_fashion_whatsapp_business_integrations_2x

Integrations

Connect with your reservation systems

tyntec’s Conversations API is platform-agnostic and can be integrated into your booking and reservation systems. Alternatively, you can also take advantage of our latest WhatsApp integrations for popular CRM, e-commerce and collaborations systems, including Salesforce, Shopify, Magento, HubSpot, Microsoft Dynamics and more.

  • Customizable Integrations
  • Single source of truth
  • Integration with your platform
  • Connection to popular systems

Learn more about Integrations

GET STARTED

Quick-Start in less than 5 days!

tyntec’s out-of-the-box solution lets you start in less than 5 days. So you can focus on other tasks, while your communication runs smoothly.

icn_img_number_1_1x
What do you need?

Let us know what you need and we’ll reach out to you with answers on how to get started with your chatbot solution.

Get Started

icn_img_number_2_1x
Integration & Setup

Once we know what your business requirements are, your solution is being setup to your needs. 

icn_img_number_3_1x
Go-Live

You can start small or big – that’s up to you! Test internally, iterate and improve your solution – and go live when you’re ready to start.

Book a free consultation

Got questions? Don’t hesitate to contact us for a free consultation. 
Simply let us know what you need.

  • Free of charge
  • 30 minutes video-call
  • Q&A for your case
  • Get more information
image_lp_ecommerce_book_a_free_consultation_2x
Customer References inline october 2019