Improved Customer Journey
Inform and Engage Customers
Be there for your customers
Logistic companies have hundreds or even thousands of support tickets each day. Utilize automation to deliver the right information to your customers around the clock - speeding up resolution time and improving your customer satisfaction.
Send out notifications to let your customers know that they can track their packages. This ensures clear communication and transparency throughout the entire delivery. Customers can then respond to notifications to get answers from a chatbot.
Improve the last mile
Make sure that your shipments are successfully delivered to their correct destinations. Enable customers to choose their delivery times or pick up locations - making a seamless customer experience, with less room for errors.