FASHION

Scale Clienteling with Private Messaging Apps

From marketing to loyalty, boost your conversions and engagement with WhatsApp, Viber and more. 

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Customer References inline october 2019
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Personalization at scale

Bring the personal touch reserved only for top-spending customers to more shoppers — digitally.

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Conversational clienteling

Turn store associates into digital stylists, driving sales with conversations over popular chat apps.

New digital appeal

Show off your digital IQ by integrating AI-powered chatbots — fast with low-code, no-code solutions.

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Discovery & Marketing

Attract more attention


It’s time to go digital
90% of decision making and product discovery is done online before the customer even shows up at the store. Chat apps can help consumers find more about your products with a personal touch – even when it’s handled by a chatbot.

Learn more about Marketing with WhatsApp

Click-to-Chat advertising
Make your marketing conversational with click-to-chat ads that leverage the power of Facebook and Instagram – connecting with WhatsApp. Interested customers can interact with chatbots or agents directly on WhatsApp to get all the answers they need to make their purchase.

Learn more about Click-to-Chat

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Personalization

Scale Clienteling with Conversations


From store associates to digital stylists
Support mid-to-high-value customers with personal recommendations based on past purchases and client data. Right on their favorite private messaging app, consumers can share what they’re looking for and interact with a brand expert for a guided shopping tour.

Chatbots to scale
Using low-code, no-code chatbot solutions that are easy and fast to integrate, fashion brands can show off their digital savviness and delight customers. Escalation between chatbots and human agents should be built for a seamless customer experience.

Learn more about Conversational Clienteling

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Purchase

Make buying easy


Solve shopping cart abandonment
Often, customers get distracted and forget to complete their online orders. Messaging is the most personal way to reconnect with customers who have abandoned shopping carts on your website, from a simple reminder to complete their checkout to offering them discounts or coupons.

Out of stock / restock
Let your customers know when a product is back in stock. And more importantly, let them communicate what they want, sign up for preorders and more.

Payments
With features like interactive buttons, your customers can check out with zero friction. Give them to option to click-to-buy – and the purchase is done!

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User Retention

Keep customers loyal


Fulfillment (and contactless delivery)
Give your customers a complete overview of their package delivery status, as well as track and tracing with WhatsApp & co. They can reschedule shipping and request contactless delivery, too.

FAQ/Info Bot
Engage with your customers outside business hours and continue the conversation with agents when needed. Let the bots do the heavy lifting for you.

Reduce waiting times
Scale customer support by taking the bulk of the busy work off your support team's plate. Let humans answer intricate questions, while the bots handle the rest – without losing the personal touch.

Learn more about WhatsApp for Fashion

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Solution

Conversations API + Chatbot


Get started with tyntec’s Conversations API with WhatsApp, Viber, SMS, and more. In addition to powerful chatbots, this solution helps you leverage and scale messaging to grow sales and loyalty with minimum effort.

Check our API reference

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Integrations

Connect with your CRM & more

Leverage your customer data stored in your CRM systems for clienteling and more. WhatsApp – and other messaging solutions – are integrated into the most popular CRM, e-commerce and collaborations systems today.

  • Customizable Integrations
  • Single source of truth
  • Support friendly
  • Connection to your CRM & more

Learn more about Integrations

TRIAL

WhatsApp Premium Trial

Unsure if WhatsApp is the right channel for you? Try it out with premium onboarding and service for two months. No long term commitment!

GET STARTED

Quick-Start in less than 5 days!

tyntec’s out-of-the-box solution lets you start in less than 5 days. So you can focus on other tasks, while your communication runs smoothly.

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What do you need?

Let us know what you need and we’ll reach out to you with answers on how to get started with your chatbot solution.

Get Started

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Integration & Setup

Once we know what your business requirements are, your solution is being setup to your needs. 

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Go-Live

You can start small or big – that’s up to you! Test internally, iterate and improve your solution – and go live when you’re ready to start.

Book a free consultation

Got questions? Don’t hesitate to contact us for a free consultation. 
Simply let us know what you need.

  • Free of charge
  • 30 minutes video-call
  • Q&A for your case
  • Get more information
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Customer References inline october 2019