WhatsApp Automotive ChatBot
Dealership Automation with Bots
Intelligent appointment scheduling
Allow customers to schedule and confirm appointments via a WhatsApp chatbot. This solution allows dealerships to automate bookings for common tasks such as tire changes, test drives, and customer support. This minimizes your efforts in appointment management, while reducing calls to your local dealerships or contact centers.
Enable a seamless handoff between your chatbot and support agents to handle the cases that need manual treatment or in case customer sentiment is negative. This process helps your agents to focus on the cases a bot can’t yet resolve and saving overall time and resources for your dealership.
Answer common questions quicker
Our chatbot solution comes with pre-built conversations flows that were designed to cover the most common questions like ‘what are your opening hours’ without you having to answer emails or picking up the phone. This enables 5-star customer support for your dealership that is personal, instant, and you can concentrate on the core of your business.