Guide | WhatsApp Business Solution

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Omnichannel engagement has been in enterprise agendas for a long time. Now, WhatsApp Business Solution can accelerate the pace of omnichannel engagement and enrich conversational commerce. For enterprises eager to enhance customer conversations, it’s time to find out how WhatsApp Business API works.

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With the WhatsApp Business API, enterprises can communicate and engage with customers, providing the proper framework to implement omnichannel engagement and boost conversational commerce.

To successfully implement the WhatsApp Business API, businesses need to understand how this new channel works — its basic rules and principles. Our Starter Guide aims to provide you with this initial guidance, helping you to take full advantage of the WhatsApp Business API.


What's Inside?

In the WhatsApp Business API Starter Guide, you’ll learn:


  • Basic principles: the WhatsApp Business Solution accounts, GDPR, and more.
  • Which message types you can use for the WhatsApp Business API.
  • Different use cases you can implement with the WhatsApp Business Solution.

About The Author:

Manuela Marques Tchoe is tyntec’s Product Marketing Director, bringing 10+ years’ expertise in mobile messaging. A Brazilian expat living in Munich, Manuela has been at tyntec since its startup times, growing and evolving with the company and the messaging industry.

Manuela Marques Tchoe