VIBER STARTER GUIDE


Why and How to Use Viber Business Messages

Over 60% of consumers want to communicate with brands via messaging. In this guide, you will learn why and how to use one of the largest chat apps in the world: Viber. Get insights, trends, use cases and tips on how to get started.

Why You Need It

Frictionless customer experiences with Viber

Globally strong, marketing-friendly, easy to setup. Viber Business is a great way to connect with your leads and customers, from simple notifications to sophisticated Conversational Commerce. This Starter Guide for Viber Business will show the advantages of using this chat app in your conversational flows and give you valuable tips on how to begin this journey.

WHAT YOU WILL LEARN

Why Viber is Relevant and Where. Use Cases. Basic Principles. All in One Place.

Learn Inside:
  • Why and where Viber is relevant for your customer engagement

  • Basic elements and principles of a Viber Business account
  • Business messages and use cases

  • Integration options

  • Pro tips on how to get started

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MANUELA MARQUES TCHOE – PRODUCT MARKETING DIRECTOR

About The Author

Manuela Marques Tchoe is a Brazilian tech professional based in Munich, Germany. Working at global communications platform tyntec for over fifteen years and leading the WhatsApp Business unit at present, Manuela has in-depth experience with customer needs surrounding WhatsApp Business and how this new channel is helping thousands of companies to enhance CX globally.