MUUUH! Next creates and implements customized WhatsApp journeys for brands. We’re also offering 1st and 2nd level dialog outsourcing specialized for WhatsApp.

MUUUH! Next offers two solutions for WhatsApp: We create customized WhatsApp journeys for our clients. This means that we provide all the conceptual and technical services that companies of all sizes need to successfully use WhatsApp as an innovative communication channel. We create customer journeys, connect a variety of dashboards and external services to the API, design touchpoints or (semi-) automated dialogs for our clients to communicate with their customers.

We also offer dialog outsourcing and conduct 1st and/or 2nd level customer care specialized for the WhatsApp Channel to serve important customers or treat failed automation with a human handover. Our Digital Dialog Agents are empathic communication professionals with high technological understanding and can carry out our customers’ dialog permanently or in a pilot phase.

MUUUH! Next is the tech agency of the MUUUH! Group. Our mission is: Building customer-centric companies

Customer References inline october 2019