Engage current gamers, win back dormant ones and proactively tackle fraud with alerts, real-time customer service and authentication – all via one platform.
Verify users at registrationSign up a new user without getting fooled by fake account bots
Confirm new users’ identities at registration (app download or online form) with two-factor authentication (2FA). With 2FA and phone verification, you give your new users immediate, secure access to their accounts with a one-time verification code.
Alerts and notificationsNotify users along the customer journey
Provide essential tools for quick information that engages players while gaming such as promotional alerts, credits and online gold notifications, congratulate new game stages and more. At the same time, secure in-game transactions with 2FA.
Continuous authenticationProtect your customers – and your revenue
Dormant gamers might not even realize that their accounts have been taken over. Be proactive and constantly update your users on unverified access attempts, authenticate access and enable secure password reset – in combination with phone verification.
With more complexity and channels involved in engaging gamers, the use of messaging, number verification and two-factor authentication in combination with other channels such as your mobile app and website, can accelerate activation. Plus, these tools will help re-engage gamers with new games and promotions, account alerts and new game stages – all via secured steps in the customer journey that minimize fraud and account takeovers.
While your gamers spend time in virtual worlds, you as a gaming provider need to be grounded in offering an engaging and secure experience to your users. With the gaming industries continued growth, coupled with increased cases of cyber fraud, its paramount that gaming platforms, developers, publishers, online streaming and gambling providers protect their gamers’ accounts.
Create personalized and secure marketing and customer engagement strategies to grow your user base value.
Reach out proactively to congratulate on new game stages, re-engage with new games and promotions, and more.
Curb fraud by applying user-friendly authentication measures throughout your customer journey.
tyntec powers omni-channel communications, making it easy for gaming brands to mobilize and secure customer engagement. Backed by its industry-leading global network, tyntec provides easy-to-integrate APIs for SMS, number information and authentication for fast, secure mobile communications.
tyntec provides the gaming industry with omni-channel communications and authentication services for trusted, reliable customer journeys. Powered by global connectivity, secure platform and easy integration with developer-friendly set of APIs, gaming brands can secure and mobilize customer interactions from user registration to customer service.