With messaging, companies can utilize game promotions, account SMS alerts, new game stages, and more to maximize customer retention. Additionally, strengthen security with two-factor authentication to minimize fraud and account takeovers — create a trusted online gaming service that will excite gamers.
Secure & Engage Your Gamers
Register new users without getting fooled by fake bots
Number Verification at Signup
Confirm new user identities at registration (app download or online form) with two-factor authentication. With 2FA and phone verification, you can give your new users immediate and secure access to their accounts with a one-time verification code — avoid fake accounts.
Notify gamers along the customer journey
Real-time Alerts and Notifications
Provide quick information that engages players while gaming; such as promotional alerts, credits and online gold notifications, congratulate new game stages, and more. At the same time, secure in-game microtransactions with 2FA and provide fraud SMS alerts.
Prevent account takeovers
Continuous Authentication for Safer Gaming
Dormant gamers might not even realize that their accounts have been taken over. Be proactive and constantly update your users on unverified access attempts. In addition, authenticate online account access and secure password reset — in combination with phone verification.
Secure Access to Virtual Worlds
Create personalized & secure customer engagement strategies. SMS and chat apps are great channels to modernize customer interactions, solve inquiries, and increase satisfaction on a global scale.
Reach out proactively to congratulate new game stages, re-engage with new games, promotions, and more. Gamers will feel valued and motivated to increase spending during the game.
Curb fraud by applying user-friendly two-factor authentication measures throughout your customer journey. This will help you keep your customer base clean and legitimate.
Key tyntec APIs for Gaming
Verify users, authenticate transactions and online account access and power password reset with a developer-friendly API for 2FA.
Use phone number intelligence like location and device status to address the right people at the right time and prevent fraud.
Leverage this API for SMS and chat apps like WhatsApp to engage your gamers with notifications and responsive customer service.