“The partnership with tyntec has been excellent.
By connecting businesses directly with Viber users in a native and brand-safe environment, we went beyond basic SMS to really drive results.”
Debbi Dougherty, Head of B2B Marketing at Rakuten Viber
Business ChatAccess to
Engage your customers via their favorite chat app for real-time, rich-media, branded interactions – with tyntec’s omnichannel Mobile Chat API.
Here are some great ways
to use our Mobile Chat API in your business
Personalized PromotionEnrich your offer at the right time, with the right content
Make your promotions stand out with rich media and engage the buyers in real-time – without worrying about the technical details.
Timely NotificationReach your users fast and cheaply
Send out time-sensitive alerts and updates via chat apps for cost-efficient delivery and impactful storytelling in rich media.
Customer Service ChatTailor to customer preference, don’t force them to switch channels
Solve your customers’ problems effectively and efficiently – right on their favorite chat app. Whether it takes a photo, video or a file attachment, you now can resolve the issue right then and there.
Make the most of
tyntec's advanced features
User experience and interface of chat apps to enrich your conversations with rich media and cool functionalities such as interaction buttons, visible links and two-way chat
Simple access to nearly 3 billion people via Viber, Facebook Messenger and SMS (as fallback). Our simple, robust API makes it simple to connect to multiple chat apps for modern two-way communication
Ease of testing and integration of real-time communication and powerful features (presence, encryption, interactivity, etc.) in a cinch via one API
Create a personalized
Ready to boost your customer retention?
In this whitepaper you'll discover,
- How to power your customer journey with two-way messaging.
- How shopper communication behavior has shifted towards conversational messaging.
- What new customer engagement opportunities are being created for retailers.
- Actionable tips for powering deep, personalized interactions by integrating real-time communications tools.
Chat app integration made easy
This is how it works
1. The enterprise sends their customers' phone numbers to tyntec
2. tyntec identifies the registered chat app users
3. tyntec connects enterprises with customers on each chat app and maintains connectivity for two-way conversations
Ready to start?
Get in touch.