Estimate your WhatsApp monthly costs with tyntec's pricing calculator. Input the number of conversations, active contacts, and profiles to help you budget it.
WhatsApp charges per conversation delivered within 24 hours, initiated by the company and the user. Message fees are calculated per country.
tyntec charges per active contact in a given month. You can exchange unlimited messages with a contact. This way, you don't have to worry about going beyond your budget.
Our flexible pricing plans include up to five WhatsApp Business Profiles. Save money with a plan that best fits your needs - and scale at anytime.
Define the amount of WhatsApp Business Profiles and Monthly Active Contacts you need.
| Country | Business-initiated Conversations | User-initiated Conversations |
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Are you a technology company interested in adding WhatsApp to your platform? Get to know tyntec's partner program!
We offer 3 simple pricing plans for WhatsApp Business or Conversations Inbox with WhatsApp Business and other channels.
¹ WhatsApp Business Profiles are active if at least 1 message was sent by your business in a given month.
² An active contact is an end-user that has exchanged at least 1 message with your business over WhatsApp in a given month.
³ A conversation is at least 1 message delivered over WhatsApp in a 24-hour period. The first 1,000 conversations are free of charge every month. For additional conversations WhatsApp’s rates apply.
⁴ tyntec customers are billed on a monthly basis. All payments are due and payable within 14 calendar days from the date of the invoice.
tyntec charges the following elements:
tyntec does NOT charge setup fees.
If you’re a technology provider, you can become a WhatsApp ISV Partner. Get in touch here for more information.
Please note that the monthly fee does not include the message fees charged by WhatsApp for templated messages.
The Conversations Inbox gives you a web-based user interface to orchestrate chat conversations. With this powerful platform, you can manage everything WhatsApp related and enable your agents to easily communicate with your customers.
Currently, tyntec charges EUR 100/monthly on top of your chosen WhatsApp package. If you have chosen the Starter package in the value of EUR 89, by adding the Conversations Inbox, your total monthly fee would be EUR 189.
The monthly fee for the Conversations Inbox includes:
For more information about the Conversations Inbox, get in touch here.
When you initiate a conversation with your users, you will need to use Message Templates. These templates must be pre-approved by WhatsApp. With Message Templates you can send notifications, updates, reminders, and more. In addition to text, images and PDFs are available as media message templates.
Message Templates are charged as follows:
In case you message more contacts as included in your chosen package, tyntec charges an additional fee per active contact.
Session (or chat) messages are triggered by a contact response to your WhatsApp Business Profile or when the contact initiates a conversation with the company. In both scenarios, the ’24-hour support window’ opens, allowing companies and contacts to communicate without the need of a templated message.
During this timeframe, WhatsApp does not charge any fees.
Also, the session messages exchanged are included in your tyntec package for a certain amount of active contacts, therefore there’s no extra message fee charged for session messages, either sent or received.
You can virtually exchange as many messages with your contacts as you like.
The only fee that may be charged extra is if you message more contacts than what your package already includes. If that happens, tyntec will charge you an additional fee per active contact determined by the package you chose.
