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WhatsApp Business Pricing Calculator

Estimate your WhatsApp monthly costs with tyntec's pricing calculator. Input the number of conversations, active contacts, and profiles to help you budget it.

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Conversations

WhatsApp charges per conversation delivered within 24 hours, initiated by the company and the user. Message fees are calculated per country.

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Active Contacts

tyntec charges per active contact in a given month. You can exchange unlimited messages with a contact. This way, you don't have to worry about going beyond your budget.

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WhatsApp Business Profiles

Our flexible pricing plans include up to five WhatsApp Business Profiles. Save money with a plan that best fits your needs - and scale at anytime.

Find the right tyntec plan

Define the amount of WhatsApp Business Profiles and Monthly Active Contacts you need.

per month
per month

Calculate WhatsApp message costs

Estimate the amount of business and user-initiated conversations. 1,000 conversations are free every month.

per month
per month
Add another country
Country Business-initiated Conversations User-initiated Conversations
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Become a WhatsApp Partner with tyntec

Are you a technology company interested in adding WhatsApp to your platform? Get to know tyntec's partner program!

  • Differentiated pricing
  • Flexible business models that fit your needs
  • Powerful, plug & play API for your platform

Become a partner

Choose a plan that fits your needs

We offer 3 simple pricing plans for WhatsApp Business or Conversations Inbox with WhatsApp Business and other channels. 

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WhatsApp Business
Starter
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Ideal for small businesses with low volume conversations.
89.00
/ month
  • 1 WhatsApp Business Profile included ¹
  • Unlimited session messages to 1,000 monthly active contacts ²
  • Free 1,000 WhatsApp conversations monthly ³
  • No setup fees
  • Minimum subscription of 1 month ⁴
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WhatsApp Business
Starter
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Ideal for small businesses with low volume conversations.
$
99.00
/ month
  • 1 WhatsApp Business Profile included ¹
  • Unlimited session messages to 1,000 monthly active contacts ²
  • Free 1,000 WhatsApp conversations monthly ³
  • No setup fees
  • Minimum subscription of 1 month ⁴
Most popular
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WhatsApp Business
Growth
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Great option for businesses with a growing volume of conversations.
169.00
/ month
  • 2 WhatsApp Business Profiles included ¹
  • Unlimited session messages to 3,500 monthly active contacts ²
  • Free 1,000 WhatsApp conversations monthly ³
  • No setup fees
  • Minimum subscription of 6 months ⁴
Most popular
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WhatsApp Business
Growth
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Great option for businesses with a growing volume of conversations.
$
199.00
/ month
  • 2 WhatsApp Business Profiles included ¹
  • Unlimited session messages to 3,500 monthly active contacts ²
  • Free 1,000 WhatsApp conversations monthly ³
  • No setup fees
  • Minimum subscription of 6 months ⁴
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WhatsApp Business
Enterprise
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Made for enterprises with high demand of conversations.
299.00
/ month
  • 5 WhatsApp Business Profiles included ¹
  • Unlimited session messages to 6,000 monthly active contacts ²
  • Free 1,000 WhatsApp conversations monthly ³
  • No setup fees
  • Minimum subscription of 12 months ⁴
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WhatsApp Business
Enterprise
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Made for enterprises with high demand of conversations.
$
349.00
/ month
  • 5 WhatsApp Business Profiles included ¹
  • Unlimited session messages to 6,000 monthly active contacts ²
  • Free 1,000 WhatsApp conversations monthly ³
  • No setup fees
  • Minimum subscription of 12 months ⁴

¹ WhatsApp Business Profiles are active if at least 1 message was sent by your business in a given month.
² An active contact is an end-user that has exchanged at least 1 message with your business over WhatsApp in a given month.
³ A conversation is at least 1 message delivered over WhatsApp in a 24-hour period. The first 1,000 conversations are free of charge every month. For additional conversations WhatsApp’s rates apply.
⁴ tyntec customers are billed on a monthly basis. All payments are due and payable within 14 calendar days from the date of the invoice. 

Your Questions Answered

  • How much does tyntec charge for WhatsApp Business?

    tyntec charges the following elements:

     

    • A monthly fee that includes active phone numbers associated with your WhatsApp Business Profile, tyntec message fees per Active Contact, setup and maintenance of your account.
    • In case the business messages more active contacts that are included in their chosen package, a fee per active contact applies on top.
    • WhatsApp message fees that are applicable when companies start a conversation with a contact as a message template. These fees are collected by tyntec and passed in their entirety to WhatsApp. This is the WhatsApp pricing for message sending.

     


    tyntec does NOT charge setup fees.

     

    If you’re a technology provider, you can become a WhatsApp ISV Partner. Get in touch here for more information.

     

  • What does the monthly fee covers?
    • The monthly fee includes the following:
    • Active Phone Numbers associated with your WhatsApp Business Profile
    • tyntec message fees on per Active Contact (‘unlimited session messages’)
    • Setup, maintenance and service of your account
    • Pre-built integrations for your CRM, e-commerce and AI systems
    • Submit as many message templates for approval as you need
    • New feature rollouts.

     

    Please note that the monthly fee does not include the message fees charged by WhatsApp for templated messages.

     

  • How much does tyntec charge for the Conversations Inbox?

    The Conversations Inbox gives you a web-based user interface to orchestrate chat conversations. With this powerful platform, you can manage everything WhatsApp related and enable your agents to easily communicate with your customers.

     

    Currently, tyntec charges EUR 100/monthly on top of your chosen WhatsApp package. If you have chosen the Starter package in the value of EUR 89, by adding the Conversations Inbox, your total monthly fee would be EUR 189.

     

    The monthly fee for the Conversations Inbox includes:

    • Your WhatsApp Business Profile
    • Access to a myriad of channels, including Viber, Instagram, Facebook Messenger, and more.
    • 10 agents
    • Integration to your CRM and/or chatbot systems.

     

    For more information about the Conversations Inbox, get in touch here.

  • What are message templates and how are they priced?

    When you initiate a conversation with your users, you will need to use Message Templates. These templates must be pre-approved by WhatsApp. With Message Templates you can send notifications, updates, reminders, and more. In addition to text, images and PDFs are available as media message templates.

     

    Message Templates are charged as follows:

    • WhatsApp charges on a per message basis. Check WhatsApp Pricing Fees.
    • tyntec does not charge on a per message basis. Rather, we charge per active contact. When you send a Message Template, the recipient count as one contact of your active contacts included in your chosen package (Starter, Growth, Enterprise).

     

    In case you message more contacts as included in your chosen package, tyntec charges an additional fee per active contact.

  • What are session messages and how are they priced?

    Session (or chat) messages are triggered by a contact response to your WhatsApp Business Profile or when the contact initiates a conversation with the company. In both scenarios, the ’24-hour support window’ opens, allowing companies and contacts to communicate without the need of a templated message.

     

    During this timeframe, WhatsApp does not charge any fees.

     

    Also, the session messages exchanged are included in your tyntec package for a certain amount of active contacts, therefore there’s no extra message fee charged for session messages, either sent or received.

     

    You can virtually exchange as many messages with your contacts as you like.

     

    The only fee that may be charged extra is if you message more contacts than what your package already includes. If that happens, tyntec will charge you an additional fee per active contact determined by the package you chose.

Customer References inline october 2019