Banks, money transfer providers, fintech, bitcoin, and payment gateways can engage users with mobile messaging while securing transactions and accounts. SMS and chat app messaging, phone intelligence and two-factor authentication work together in your customer touchpoints
Engage Users & Prevent Fraud
Sign up a new user without getting fooled by fake account bots
Verify Users with 2FA
Know your customer by verifying a new user’s identity at registration (app download or online form) with two-factor authentication. With 2FA, you give users immediate, secure access with a one-time verification code — while avoiding fake accounts.
Notify users along the customer journey
Alerts and Notifications
Provide important information fast, such as money transfer status notifications, payment reminders, and balance check alerts. Enable SMS fraud alerts in case of high value transactions and other suspicious activity, combining it with 2FA steps.
Reduce payment fraud with 2FA
Transaction Authentication Codes
Defeat fraudulent online transactions and comply with consumer protection regulations with user-friendly two-factor authentication. For maximum protection, you can implement continuous 2FA for online account access.
A Trusted Customer Journey
Tackle fraud threats with user-friendly two-factor authentication to increase account and transaction security without sacrificing user experience. Business messaging enables you to get closer to your customers in a personalized way with SMS and chat apps such as WhatsApp.
User-friendly 2FA helps you comply with PSD-2’s requirements for strong customer authentication. In addition, extra security steps to verify users, authenticate transactions, and account access protect your users, minimize fraud, and shield your reputation. tyntec is GDPR compliant.
Your customers want to text you. The financial industry can modernize customer engagement with mobile channels globally available such as SMS messaging and even chat apps like WhatsApp and Facebook Messenger, increasing speed and satisfaction in handling customer service inquiries.
Key tyntec APIs for Finance
Implement strong customer authentication to comply with PSD-2, supporting transaction authentication, user verification, and more.
Use phone number intelligence like location and device status to address the right people at the right time and prevent fraud.
Our API for chat apps and SMS expands your customer outreach with conversational customer service.