Enterprise SaaS Platforms

Add native mobile messaging to your Enterprise Software as a Service (SaaS) Platforms for fast customer support, real-time incident alerts and more for enhanced customer happiness and employee collaboration. All in one platform.

Native Messaging on Customer Engagement Platforms

Deliver real-time experiences

Mobile messaging has become a core communications channel for customer outreach as well as for worker collaboration. Enterprise SaaS platforms that add SMS and chat apps natively enable their business customers to offer an omnichannel customer experience as well as to get ahead of support issues, facilitate employee communication and more.

Notify and converse with ease
Notify and converse with ease

Whether you want to provide simple update messages or enable more complex conversations, messaging provides the ideal channel for quick answers, conversations and notifications in customer support as well as incident-related communications.

Build it into your system – natively
Build it into your system – natively

Messaging has become a standard business-to-customer channel. Leverage it on your SaaS platform in a native integration without hiccups, and provide your enterprise customers with a seamless experience.

Customer Service through text
Text-enable the entire customer journey

Enable your enterprise customers to implement messaging throughout the customer journey with two-way communications. Texts become tickets in your system that can be tracked and followed up upon easily.

Here are some great ways to use messaging in Enterprise SaaS Platforms:

Customer Service and Conversations

Top tools used by Enterprise SaaS Platforms

SMS - Tools

Ninety-eight percent of users open SMS messages within three minutes, in contrast with a 20% open rate for email. SMS provides the ideal combination of immediacy and personalization for marketing, engagement and conversion-driven alerts, as well as customer service, incident management and remote worker communications.

Mobile Chat - Tools

Amplify customer engagement in your contact center or CRM SaaS with branded, multimedia functions and immediate two-way communications in users’ preferred chat apps such as Viber and Facebook Messenger.

Number Verification - Tools
Number Information

Enable improved marketing ROI for your enterprise customers by finding and removing invalid and unavailable numbers before contacting end-users. For your enterprise customer, this means fewer failed attempts, faster deployment and better conversion rates.

Why work with tyntec?

Choose tyntec as your Enterprise SaaS messaging partner
Messaging-enabled customer and worker experiences. Higher engagement and faster responses.

tyntec powers omni-channel communications, making it easy for Enterprise SaaS platforms to natively embed SMS, Chat and Number Information into their standard services via simple and powerful APIs. Leverage tyntec’s industry-leading global network and rich features for high quality, global and reliable communications.

Ready to start?