Enterprise SaaS

SaaS Business Messaging

Add native messaging to your enterprise Software as a Service (SaaS) platform for fast customer support, real-time incident alerts, and more. With SMS and chat app messaging, you enhance customer happiness and employee collaboration — all in one communications platform.

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Native Messaging on Customer Engagement Platforms

Mobile messaging has become a core communication channel for customer outreach and worker collaboration. Enterprise SaaS platforms that add SMS and chat apps like WhatsApp enable their business customers to offer an omnichannel customer experience.

Use Cases

Messaging for Your Platform

Benefits

Native Integrations without Hassle

Notify and converse with ease
Notify and Converse with Ease

Whether you want to provide simple SMS notifications or enable more complex customer conversations with chat apps; mobile messaging provides the ideal channel for easy two-way customer support as well as incident-related communications.

Build it into your system – natively
Natively Build into Your System

Messaging has become a standard business-to-customer channel. Leverage business chat on your Enterprise SaaS platform in a native integration with our developer-friendly messaging APIs, and enable your enterprise customers with a seamless experience.

Customer Service through text
Power Omnichannel Messaging

Implement SMS and chat app messaging throughout the customer journey with a seamless integration onto your platform. Incoming text messages become tickets in your system that can be tracked and followed up upon easily by contact center agents.

Getting Started

Key tyntec APIs for SaaS Platforms

SMS API
SMS API

SMS messaging provides immediacy and personalization for increased engagement, conversion-driven alerts, customer service, incident management, and more. Enable two-way SMS based on your existing business phone number (e.g. landline) for improved omnichannel engagement.

Mobile Chat API
Mobile Chat API

Amplify customer engagement in your contact center or CRM SaaS with branded and immediate two-way messaging in chat apps such as WhatsApp, Viber and Facebook Messenger, with SMS as fallback. This messaging API provides simple access to nearly three billion people worldwide.

Number Verification API
Number Information API

Improve communication ROI for your enterprise customers by finding and removing invalid and unavailable numbers before contacting end-users. With real-time phone number look ups, your customers will benefit from fewer failed attempts, faster deployment, and better conversion rates.

Learn more About

Messaging for Enterprise SaaS

SMS has become a strategic customer engagement channel. It’s time to natively integrate text messaging into your Software as Service (SaaS) platform.

Integrating SMS on Customer Service SaaS

Learn five advantages of making SMS a core communications channel on your SaaS platform.

  Today’s businesses cannot run at email’s pace. When you need fast, reliable communications in case of incidents, SMS alerts are a great way to contact the right people at the right time.

Leveraging Bulk SMS for Critical Notifications

Find out how time-critical bulk SMS can be used to alert workers, and more in case of incidents.

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WhatsApp Business API for ECommerce


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