WhatsApp Business API | Sending Invites for Video Meetings

Hi there!

Would you like to invite your WhatsApp contacts to your video meetings? Then you’ve come to the right place. We have prepared three options for you: one leveraging the Zapier, one for the Microsoft Outlook, and one for those who need a direct API integration. 

In this guide, you will learn how to automatically invite your WhatsApp contacts to your meetings, no matter which video conferencing app you're using.

Option One: When you’re using Zapier

Following our WhatsApp integration guide, you can utilize the tyntec Conversations Zapier App and either directly integrate your video conferencing app or integrate Google Calendar to send calendar invites.

WhatsApp Business API | Zapier Video Conference Integrations

Option Two: When you’re using Microsoft Outlook

If you are using Microsoft Dynamics 365, Outlook, and Office Suite, then Microsoft Power Automate integration is for you. tyntec has already built a flow that automatically invites selected Outlook contacts (event attendees) by sending them a custom WhatsApp template message with a link to the video call.

WhatsApp Business API | Microsoft Outlook via Power Automate

Option Three: When you need to build a direct integration

If your video conferencing software doesn't have Zapier or Power Automate integration, you can build a microservice that allows sharing to WhatsApp. Check out this example where we use the video conferencing app Whereby’s API to create a new meeting and send the room URL to our WhatsApp contacts with just a press of a button.

WhatsApp Business API | Integration with Whereby

More options with API integration

Similar to our Whereby guide, you can use Zoom's create a meeting, Skype for Business's schedule a meeting, or WebEx's create a meeting. If you are using Teams for your meetings, you can leverage its GraphQL to create a meeting. 

 
 
const apiResponse = await axios.post(
       "the create room endpoint",
       data,
       ApiHeaders
     );
// Then call the sending function with the meetingUrl from res
 
const messageData = {
         from: appConfig.waba,
         to: number,
         channel: 'whatsapp',
         content: {
           contentType: 'template',
           template: {
             templateId: appConfig.templateId,
             templateLanguage: appConfig.templateLanguage,
             components: {
               body: [{
                 type: 'text',
                 text: meetingUrl,
               }]
             },
           },
         }
       };
 
       await axios.post(
         appConfig.tyntecBaseUrl,
         messageData,
         tyntecApiHeaders
       );

Another way is to use webhooks or Push notifications. They can notify your app about new meetings. Then, your app will send the invite WhatsApp template message. The steps are:

1. Subscribe a webhook to your app (for example, see the Zoom meeting webhook that allows you to invite others when you join your meeting).

2. Receive info about the meeting and parsing its URL.

3. [Recommended] Fetch contact list from your CRM

4. Send the invitation with the meeting URL.