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The following tutorials help you to set up and configure your Support Inbox.
Learn how to add new customer support agents and administrators to your Support Inbox.
Learn how to activate business hours for individual channels.
Learn how to create an auto-reply message that is synched to the business hours of a channel.
Learn how to create quick reply messages to answer inquiries in a standardized manner.
Learn how to upload contact lists and send messages to each recipient from your list.
Learn how to manage conversations within your Support Inbox as an agent.
Learn how to use labels as a way to classify and prioritize conversations.
Learn how to create and manage teams within your Support Inbox.
Learn how to set up browser and email notifications.
Learn how to connect your CRM to fetch and push data with Support Inbox.