Support Inbox | Tutorials | Overview

The following tutorials help you to set up and configure your Support Inbox. 

Learn how to add new customer support agents and administrators to your Support Inbox. 

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Learn how to activate business hours for individual channels.

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Learn how to create an auto-reply message that is synched to the business hours of a channel. 

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Learn how to create quick reply messages to answer inquiries in a standardized manner. 

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Learn how to upload contact lists and send messages to each recipient from your list. 

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Learn how to manage conversations within your Support Inbox as an agent.

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Learn how to use labels as a way to classify and prioritize conversations.

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Learn how to create and manage teams within your Support Inbox.

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Learn how to set up browser and email notifications.

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Learn how to connect your CRM to fetch and push data with Support Inbox.

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