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Support Inbox | Overview

Support Inbox helps you manage your digital conversations in one simple inbox that can be accessed by your support agents (incl. chatbots).

This allows your business to send and receive messages with customers on the channels you want to be on, including WhatsApp Business, Viber, and more. 

Learn how to setup your Support Inbox, add agents, and more. 
 

Setup

Learn the basics on how to use your Support Inbox.

 

First Steps

Get an overview of all available features for the Support Inbox and the individual channels.

Features

Follow our instructions on how to setup individual channels for your Support Inbox.

Channels

Learn about general compliance, encryption standards and GDPR.
 

Security & Privacy

Dive deeper into our most handy resource for developers. 
 

API Reference

Learn how to use the Support Inbox more efficiently.
 

Tutorials

Follow our integration guides on how to connect the Support Inbox with popular systems.

Integrations

Looking for an answer to a specific question about our Support Inbox? Check out our FAQ section.

FAQs