Status | Description | WhatsApp Mobile Equivalent |
---|---|---|
sent | Message sent by your business was received by the server. | One checkmark |
delivered | Message sent by your business was delivered to the user's device. | Two blue checkmarks |
failed | Message sent by your business failed to send. | Red error triangle |
deleted | Message the user sent to your business was deleted by the user. | The message is replaced in WhatsApp mobile with a note reading "This message was deleted." |
How to visualize message status on Conversations Inbox with WhatsApp
tyntec’s WhatsApp Business API sends notifications to inform customers of the status of the messages between the company and the user. When a message is sent successfully, you receive a notification when the message is sent, delivered, and read.