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WhatsApp Business API | FAQs - Use Cases & Message Types

Looking for an answer to a specific question? We've collected the most frequently asked general questions about WhatsApp Business Use Cases & Message Types for you. 

If any questions arise while reading, you can contact us under support@tyntec.com. 

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Use Cases and Message Types

Frequently Asked Questions

How can I use the WhatsApp Business API?
What type of messaging is supported on the WhatsApp Business API?
What specifics should I know about Message Templates?
Does WhatsApp approve messages during the "chat window"?
What kind of formatting is possible with Message Templates?
How can I submit Message Templates with tyntec?
Does tyntec support media message templates for WhatsApp?
How can I use media message templates?
How much do media message templates cost?
What information do I have to submit for media message template approval?
What are the reasons my templated messages fail and how to solve this?
What rich content can I share with customers on WhatsApp?
Can I get IDs for message templates?
Is it possible to reply to a particular message in an individual chat or group?
How can I upload/submit media types like PDF or images as media message templates?
Why can't I edit my already submitted templates?