tyntec powers omni-channel communications, making it easy for on-demand brands to mobilize and secure customer engagement. Backed by its industry-leading global network, tyntec provides easy-to-integrate APIs for SMS, voice, number information and authentication for fast, secure mobile communications.
The core of on-demand services is about connecting strangers: drivers and riders, hosts and guests, professionals and customers. For immediate needs to be fulfilled, be it a taxi ride or a home repair service, real-time, two-way communications are essential. Companies in the on-demand industry can leverage various communications channels to enable instant, trusted dialogue between strangers in the form of notifications, authentication, and conversations — managed by an omnichannel platform.
Real-time Communications with the On-Demand Industry
Number Verification at SignupRegister new users and professionals without getting fooled by account bots
Confirm user identities at registration (either an app download or online form) with two-factor authentication (2FA). With 2FA, you give both parties immediate, secure access with a one-time verification code — while avoiding fake accounts.
Alerts and NotificationsNotify users along the customer journey in real-time
Send alerts to users about new jobs, notify users and professionals via SMS when the internet connection is off or push notifications are disabled, changes in account information, and more.
On-Demand Customer ServiceMake it easy for customers to reach you
Get closer to users by providing a wide range of relevant information such as lost & found alerts, refunds, complaints, reviews, and more. Let your customers approach you via text messaging when there are questions, issues, or special requests.
On-Demand Omnichannel Communications
Secure accounts and trust by providing two-factor authentication at registration — and throughout the customer journey. Additional security minimizes fake profiles and account takeovers, reducing fraud and shielding your reputation.
Modernize your customer engagement strategy with mobile channels globally available such as SMS, chat app messaging, and voice in an omnichannel manner.
On-demand companies have grown internationally in short time spans. Avoid setbacks in customer communications with an omnichannel platform that lets you communicate globally in an simple manner.
Top tyntec APIs
for the On-Demand Industry
Our API for SMS is ideal for time-critical, two-way messaging to verify, notify, and interact with your customers.
Get in touch in real time for brief conversations whenever cancellations, delays or any change of plans arise.
Verify users and use continuous authentication throughout your customer journey with a developer-friendly API for 2FA.