Connect consumers and professionals with immediate two-way communications. Verify users, notify in real-time and automate interactions – all in one platform.
User registrationSign up a new users and professionals without getting fooled by fake account bots
Confirm new users’ and/or professionals’ identities at registration (app download or online form) with two-factor authentication (2FA). With 2FA, you give both parties immediate, secure access with a one-time verification code.
Alerts and notificationsNotify users and professionals along the customer journey
Alert local workers about new jobs, notify users and professionals via SMS when the internet connection is off or push notifications are disabled, provide account changes information and more.
Customer serviceMake it easy for your customers to get in touch
Get closer to users with a wide range of relevant information such as lost & found alerts, refunds, complaints, reviews and more. Let your customers approach you via messaging when there are questions, issues or special requests.
Your app might be the main point of contact between you and your customers. However, as a company that relies on communications to succeed, you need to cover all the bases – whether your user or perhaps you don’t want to force your users to download an app. All of these scenarios are possible andrelevant for your business. How do you make sure that your user or professional will get your critical message? A communications platform to manage that for you is crucial.
The core of on-demand services is about connecting people: drivers and riders, hosts and guests, professionals and customers. For immediate needs to be fulfilled, be it a taxi ride or a handyman job, real-time, two-way communications are essential. Companies in on-demand industries can leverage various communications channels and tools to enable instant, trusted dialogue between strangers in the form of notifications, authentications and conversations.
Enable secured accounts and increase trust by applying security measures at registration – and throughout the customer journey.
Modernize your customer engagement strategy with mobile channels globally available such as SMS, chat app messaging and more in an omni-channel manner.
Scale communications to reach new markets worldwide in an uncomplicated manner.
tyntec powers omni-channel communications, making it easy for on-demand brands to mobilize and secure customer engagement. Backed by its industry-leading global network, tyntec provides easy-to-integrate APIs for SMS, voice, number information and authentication for fast, secure mobile communications.