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Our monthly newsletter delves into strategies, best practices & tools that you can use to generate far better business outcomes from customer interactions.


Read some of the articles from previous issues


The most recent buzzwords in the world of business transformation are “connected experiences” (CE). Looking at the concept plainly, it can be defined as immersive …


What is needed to guide and help your customers achieve what they want no matter where they start communicating with you? Enabling a connected experience is about giving them the right …


The rapid adoption pace of digital consumer experiences opens up new opportunities to make connections between businesses, brands, and their customers. Last month, we learned …

Key Questions about Connected Experiences, Answered.

Every month, Connections Now answers key questions organizations tackle to create successful Connected Experiences for their customers. Subscribe to get answers to these next questions and more:

  • Why Connected Experience is a design-led approach at its core
  • How to apply inclusive design to customer interactions
  • How to prototype, test and deploy a new service

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Listen to tyntec’s podcast Mobile Interactions Now to get Q & A with experts and best practices.

About Us

Connections Now is a monthly newsletter from tyntec. By sharing the latest discoveries, learnings, best practices and tools for providing modern experiences, it aims to help businesses generate far better outcomes from their customer interactions.