CHAT CONVERSATIONS


Access to Chat Messaging Dashboard

Orchestrate your chat conversations with your customers by using a simple, unified agent dashboard. With this user interface (UI) dedicated to messaging, your agents can easily support your customers via social chat apps such as WhatsApp and Viber, as well as SMS.

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Whatsapp Messaging Dashboard
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Chat Messaging Dashboard

Omnichannel Communication Platform

The unified messaging dashboard makes it easy for agents to receive and respond to customer questions, and make conversations with customers via the messaging channels preferred by the customers, including WhatsApp, Viber, Twitter, Facebook Messenger and SMS.

WhatsApp Chat UI | tyntec

Web-based UI

Integrate Messaging into your Customer Service

Adding messaging to your customer service has become easier with a web-based UI

Enhance Customer Experience with Conversations

Delightfully easy access to the world's most popular messaging channels, including WhatsApp, Viber, Twitter, Facebook Messenger and SMS.
 

Cherry Pick Your Communication Channels

Prefer to limit the channel choices? Not a problem. You can choose the messaging channels according to your needs.
 

Manage Relationships with Group Messaging

Manage one-to-one relationships more efficiently or interact with multiple people at the same time through individualized groups.


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Features

Extra Power to your Chat Support

Add automation and integrate with your CRM system – and don’t miss a beat.

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Multi-agent

Smart routing and simple management for multi-agent needs. 

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AI Chatbot Automation

Automate conversations whenever needed with integration to chatbots & more.

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CRM/Salesforce integration

Provide better customer experience by integrating the Dashboard with your CRM system.

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Chat Messaging Dashboard

Pricing

Simple and fair. Our Chat Messaging Dashboard pricing is pay-as-you-go with simple monthly fee. Combining the power of WhatsApp, Viber, Facebook Messenger, Twitter and SMS, in one solution for your support agents.

Conversations API

Got your own agent UI?

That’s great! Our Conversations API is platform-agnostic, making it easy to integrate with any SaaS systems.