Join us for the CCW, in Berlin. Connect and explore the latest developments in the customer communication world. Key topics will include GDPR, artificial intelligence, and customer experience. In addition to a speech from Stephanie Wissmann, VP of tyntec's Digital Growth, on the future of mobile chat.
Why the Future of Customer Engagement is On Mobile Chat
Tuesday at 10:30
Hall 2, Stand A9
Stephanie Wissman, VP of Digital Growth at tyntec
Customer Service Communications
Implementing seamless customer support is something we strive for. Our WhatsApp Business API, allows access to real-time communication, rich media support, end-to-end encryption, and easy integration.
Interactive Text for Service Representatives
Add SMS to office phones for two-way texting with customers. Make two-way messaging easy by including links and buttons for faster responses — avoiding confusion, and attracting immediate attention.
Powering Omnichannel Communications
Learn about enabling user conversations across different channels — SMS, chat apps, and voice — with a single access point. If a chat app is chosen, SMS is always available for fallback if an issue occurs.