Companies can increase efficiency by integrating SMS into the invoicing process. A mobile invoice can be generated and delivered via outbound SMS following a purchase either online, in store, or via mobile giving product name, invoice date, customer number and total purchase.
Mobile invoices can also be accessed via the Internet simply by pushing a hyperlink via SMS. This invoice can subsequently be stored on the mobile, forwarded to an email account or printed according to the customer’s choice.
By using mobile interaction services, businesses can speed up the invoicing process, as well as providing documents to customers in near-real-time without hassle. Mobile invoicing is guaranteed to reach the right person in a secure manner and can be added by any company with a direct customer interface, adding a convenient value added service to any purchase.
When combined with 2-way SMS dialogue, it is possible to provide mobile invoicing with an auto-responder functionality that enables customers to interact with the company. This triggers an immediate response from the customer, who can instantly detect mistakes or even fraud.
Other customer communications can be combined in order to enhance the customer experience, such as booking reminders, payment and debt reminders and customer service updates.
Mobile invoicing can include the product name, invoice date, customer number and total purchase
Speed up the invoicing process and enhance customer service with business SMS services
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