Updates and reminders

Updates and reminders via SMS can provide real consumer value and can help organisations build closer relationships with their customers.  From a reminder of a medical appointment to an update on a bank account balance, SMS delivery  can provide personalised and timely information to end users quickly and efficiently.

SMS enjoys far greater cut-through than email and can reach consumers more cheaply than telephone calls, making the technology the ideal system for update functionality.

Updates and reminders include the following use cases:

• Appointment reminders
• Banking updates
• Booking reminders
• Call notifications
• Customer service updates
• Invoice collection
• Logistics status updates
• Payment & debt reminders
• Renewal updates