Staff communications

International companies face the challenge of communicating real-time information to a geographically dispersed workforce.Business SMS is an easy-to-use, reliable and global solution to update, remind, alert and create real-time dialogue with global staff. Common use cases include:

• Stock level updates and statistics in real-time
• Delivery dates and confirmation alerts
• Updates on weekly/daily individual targets
• Increasing the credit limit of dealers
• Order placement and delivery tracking
• Reminders of periodic performance review deadlines

In addition, staff communications via text messaging can also play a key role in defining shifts and working hours. Companies can use business SMS to alert a pool of employees when a new shift is available and also to receive confirmations. By enabling a 2-way SMS interaction with staff on-the-move, organisations can build full, instant dialogue between company and employee.

By offering instant mobile interaction between central offices and remote location workers, SMS can improve internal communications and staff productivity, as well as accelerating important decisions and improving efficiency in daily operations. Because SMS is such a universal interaction tool, text messaging has already become part of the standard means of communications alongside phone calls and email.

Staff dialogue can also be enhanced by implementing calendar & schedule alerts, enabling employees to be notified when an important event is about to happen.

Large, multi-national enterprises as well as SMEs can take advantage of staff communications via 2-way SMS. Whenever employees are on business trips, in remote locations, at a home office or simply not working from the headquarters, SMS can provide a simple and effective means of reaching anyone, anywhere, at any time.