tyntec

Number Lookup

Having accurate data is key to enable and support precise and cost-effective communications and authentication processes with customers. tyntec’s Number Lookup service provides customizable network information directly from the GSM network. This service enables companies to perform efficient subscriber database cleaning, compile statistical data, implement anti-fraud procedures and ID verification.

Who should use this service?

  • Financial institutions
  • Online entertainment companies
  • Premium service providers
  • IT outsourcing companies
  • Marketing and research organizations
  • Voice gateways and VoIP providers
  • Call centers
  • MNOs
  • Messaging aggregators and resellers

With Number Lookup you can:

  • Enable faster and more efficient database cleansing by verifying mobile subscriber databases and removing invalid numbers
  • Validate the identity and location of subscribers, as well as perform Mobile Number Portability lookups
  • Implement real-time relay of billing and data records  
  • Optimize message and call routing
  • Implement least cost routing by directing SMS messages or voice calls to the right network
  • Implement ID verification procedures to enhance fraud prevention

 

tyntec offers two main service levels: standard and premium. The premium service enables customers to further customize network information, tailoring the response according to their needs. 

Get the information you need: the real customizable lookup service

The Number Lookup service offers value-added network information which can be tailored according to customer requirements. tyntec’s platform is highly scalable and reliable, providing customers with guaranteed lookup results in less than 5 seconds  as well as up to 80 lookups simultaneously. The service offers a highly accurate means of querying network information directly from the GSM network.

Key benefits

Save costs and improve data accuracy

Implementing a scalable and high speed lookup service can help companies check the accuracy of customer databases. This ensures that companies can be sure of using up-to-date information when contacting customers or subscribers and do not spend time or resources contacting invalid numbers.

 

Prevent fraudulent activities

In the financial and security sector, checking a customer’s location and identity offers a secure solution for preventing fraud and strengthening authentication procedures, e.g. financial transactions.

 

Improve efficiency in communications with customers

Any company with a direct interface to consumers can greatly improve customer service and call center efficiency by excluding roaming subscribers from cold calls.  This also helps to avoid contacting customers when they’re not available.

 

Optimize message and call routing

Companies in the telecommunications space can use the lookup service to optimize message and call routing. With real-time lookups companies can immediately and accurately identify the network that a mobile phone number belongs to.