Internet telephony & VoIP

Whilst internet telephony started out as a PC-to-PC communication method, internet telephony companies such as VoIP providers are now increasingly looking to make VoIP communication seamlessly accessible from mobile phones. With internet telephony functionality consumers can make or receive calls from mobile phones, computers and landlines.

Receiving normal calls requires the association of a phone number to a VoIP account. This service allows users to use the phone number as their point of contact between all phones worldwide and the VoIP account.

By adding mobile numbers to their offering, internet telephony companies such as VoIP providers can massively increase the value of their services to consumers. They can transform their service from a purely online and occasionally-used service into the user’s main communication method. Consumers will be able to use the service as their main point of contact, from computers, mobiles and landlines, providing more convenience and the ability to use the service from any device that can handle VoIP.

A further benefit of this approach is the addition of SMS functionality to VoIP. By combining voice and SMS telephony, VoIP providers can offer their subscribers a powerful communications mix. These two communication methods are so-called ‘universal services’ – they work on every device and nearly all consumers know how to use them. This universality makes internet telephony highly appealing as a communications solution.

tyntec simplifies the integration of mobile interaction services for internet telephony with its tt.One solution. It enables customers to add an international mobile phone number to VoIP services with all its capabilities translated into the IP environment, including full voice and SMS connectivity.

tyntec gives VoIP providers and their subscribers global reach for SMS and voice calling. Furthermore, it offers a unique level of quality in communications and overcomes many of the perceived quality limitations of VoIP amongst consumers.