Cloud telephony

Cloud telephony is the provisioning of traditional telecoms services such as SMS, voice and mobile numbers, using the internet. Internet companies providing telecom cloud services usually do so through a web–based interface where the users can specify detailed communications preferences online, for example setting particular redirect numbers for different individuals or communications types.

Universal services such as voice, SMS and numbers services are the ideal mobile mix making cloud telephony accessible to anyone, anywhere, at anytime and on any device. This universality greatly reduces the complexity of communications making cloud telephony easily accessible to anyone. 

‘Over the top’ features are a core part of the cloud telephony proposition and include storing voicemail and SMS as well as enabling the One Number service. Such features allow subscribers to consolidate all their phone numbers on one number, meaning someone can call the One Number and all the phones (mobile, landline, business phone, VOIP) will ring according to the priority the user has defined. This enables the user to manage all incoming communications in a simple and convenient way.

The use of ‘over the top’ services and universal technologies such as SMS and voice are the ideal mix to attract and retain customers.

tyntec’s tt.One solution enables cloud telephony for a wide range of companies in a simple and straightforward manner. tyntec provides hosted telephone numbers with voice and SMS connectivity, which can easily be integrated into web-based telephony services.

tyntec provides high quality, international and easy-to-integrate communications, ensuring end users receive a reliable and engaging experience.