Financial services and banks are currently presented with the major challenge of protecting customer identity data against malicious attacks from the internet / online banking applications. In addition to that, banks should enhance user experience as well as offering secure data, outsourcing the bulk of transfers and maintaining customer loyalty - all at the same time.
CRM, Strong Authentication and More
Text messaging is a powerful tool to help banks and financial services in addressing these issues. SMS authentication via one time passwords (OTPs) is being widely used to secure online transactions. Many banks have reported the use of text messaging as a way of combating online fraud and as a replacement of paper TANs or expensive hardware tokens.
SMS is also the preferred mechanism to send quick alerts on transactions and account updates, and in many other applications:
- Product infotainment, account and brokerage alerts.
- Balance, overdraft and payment reminders.
- Mortgage and insurance update alerts.
- Direct response marketing.
- mTAN, OTP and SIM Card authentication for access into online banking applications.
- SMS as an internal communication tool for employees.
SLA-Based Messaging for Banks
TynTec provides various banks and finance service providers with SMS alert service, SMS transaction service and a mobile authentication solution. TynTec also works with security and authentication partners such as Vasco and Gemalto to enhance its SMS authentication solution.
In addition TynTec also offers secure enterprise SMS services which are guaranteed by strict Service Level Agreements (SLAs). TynTec is able to track messages due to the unique transmission process of messages, real-time delivery receipts sourced directly from the handset and guarantee of delivery within 15 seconds.
More Information
Learn more about TynTec's Financial services, banking and insurance or contact us at:
Germany office
(English & other languages)
sales(at)tyntec.com
+49 89 202 451 182
UK Office
sales(at)tyntec.com
+44 207 436 0283
Singapore office
apac-sales(at)tyntec.com
+65 6827 5611