Like many other industries, the transportation sector is turning to mobile services. Beyond the already traditional SMS alerts the industry is looking into more sophisticated applications to reduce costs whilst increasing operational efficiency.   

Mobile ticketing in the transportation sector is expected to be the next key industry breakthrough. The airline industry is a clear area of focus, especially because the International Air Transport Association (IATA) will discontinue magnetic-stripe boarding passes after 2010 in favour of mobile boarding passes and tickets with 2D barcodes.

Business messaging has been widely used in the transport sector, with various applications from SMS flight notifications to mobile tickets for check-in: 

• Flight / itinerary alerts: customers can conveniently receive information about flight time tables, flight delays, flight cancellations and different airport services en-route such as gate changes and locations. 
• CRM: airlines can strengthen the relationship with customers by sending mileage status.
• Mobile check-in and boarding service: passengers can opt-in for registering for mobile check-in, for replying to a check-in or seat preference request, for asking for a specific meal, seat, flight schedule and gate information.
• Incident alerts and communication with aircrew: send SMS scheduling information to pilots via SMS and alerts in the occasion of incidents or outages, as well as allowing the aircrew to remotely log their hours to demonstrate that they meet statutory rest requirements.

TynTec can enable airline and general transportation companies to use high performance enterprise SMS with the following services:

• SMS sending (SMS-MT) enables a fast delivery of text alerts such as flight updates, CRM and incident messages.
• An automated check-in service is built on a 2 – way SMS solution which combines both outbound (SMS-MT) and inbound (SMS-MO) messaging. First the passenger is sent a message including a question if she/he wants to check-in to a specific flight; then the passenger replies either yes or no and if yes, then the passenger gets a confirmation message that check-in is completed.

TynTec already works with middle and large-sized airlines such as German Wings. Lufthansa Systems, the IT provider for the airline industry, also relies on our SMS-MT to efficiently manage IT outage alerts.

Learn more about TynTec's Airlines, transportation and logistics or contact us at:

Germany office
(English & other languages)
sales(at)tyntec.com
+49 89 202 451 182

UK Office
sales(at)tyntec.com
+44 207 436 0283

Singapore office
apac-sales(at)tyntec.com
+65 6827 5611

• TynTec Airline and Transportation Solutions
• 2 – Way SMS
• SMS MT
• SMS MO
• TynTec signs partnership with IATA