TynTec's Enterprise-Quality SMS Alert services enable financial services and banks to distribute all types of sensitive information via SMS across all sales/customer support channels.
Personalised product information, account management information or even brokerage alerts can be delivered across multiple channels in an easy- and fast-to-use manner that significantly increases customer loyalty.
Differentiate your Customer Service with SMS Alerts
TynTec's Enterprise-Quality SMS can be leveraged to achieve greater business flexibility and higher-value, as well as differentiated customer service across various interfaces, such as Branch, Card, Online and Mobile channels. For some institutions it even might be an opportunity for an additional revenue source. Possible application fields are:
- Product Alerts
- Infotainment Alerts
- Account Alerts
- Brokerage Alerts
This SMS alert service can be immediately delivered to the consumers mobile phones just after a simple subscription to the service.
Reliability and Security for Delivering Financial Alerts
The TynTec SMS Alerts Service offers a number of advantages over standard SMS delivery for banks:
Trust in Service
- Guaranteed delivery of each SMS within 15 seconds
- Secure delivery - no storage of sensitive financial data in transit
Traceability
- Delivery receipts for each SMS, sourced directly from the user's handset
- Full GSM return codes with precise insight into real-time sending status
Transparency
- End-to-end control over the entire GSM delivery path
- Strict Service Level Agreements (SLAs)
Due to TynTec's multiple direct access points into the GSM network (SS7 layer) through mobile operator partners in Europe, Americas and Asia - and a proprietary SMS-Centre - we can provide financial institutions with seamless reliability.
The service is offered through Enterprise SMS Gateway (API) based on the standard protocol SMPP 3.4 or HTTP. A VPN connection, as well as an S-Tunnel, is provided for full protection of information transmission from the bank to TynTec's SMS-C on request.
Traceability and Auditing of SMS Alerts
Because TynTec has its own infrastructure, all messages can be tracked and traced through to delivery. TynTec guarantees that 100% of messages can be tracked from end-to-end, providing a comprehensive audit trail.
International Reach
TynTec covers more than 75% of the mobile world and 99.7% in Europe, offering nearly 400 networks in 160 countries.
More Information
Learn more about TynTec's SMS Alert Service or contact us at:
enterprise-sales(at)tyntec.com
+49 89 202 451 152